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More Telecom Pty Ltd

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South Melbourne, Australia

moretelecom.com.au
Internet service providerTelecommunications equipment supplierTelecommunications service provider

More Telecom Pty Ltd Reviews | Rating 3.2 out of 5 stars (8 reviews)

More Telecom Pty Ltd is located in South Melbourne, Australia on 132-136 Albert Rd. More Telecom Pty Ltd is rated 3.2 out of 5 in the category internet service providertelecommunications equipment suppliertelecommunications service provider in Australia.

Address

132-136 Albert Rd

Phone

+61 1800 733 368

Open hours

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Helena Mumford

0 star review. Steer well clear of this so called service provider. They give you anything but "service". Hopeless in taking your calls or addressing problems. They disconnected our fax line - but of course have still been charging us and we have been trying for about 6 months to get them to sort it out and they just fob us off saying its someone else's issue. Don't even think that you'll get through to speak to an Australian representative. They are also more expensive than other providers. I don't think other reviewers who are giving good reviews could possibly be with this firm (or they are associated).

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rai veer

Due to COVID we had to let go our staff and struggling to stay float. we have 8 lines which were hardly in use for past 8 months, we requested them to terminate those line while we still be using their internet and other lines. Customer services refuse to help in any way and wanted us to pay 1200 to terminate the contract (or wanted us to go Bankrupt) however we still agreed to pay half of it but not result. No Help or respect for people who struggling with COVID. I hope their management will understand.

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Nic P

We have been with More Telecom since last year and would highly recommend! Fast NBN with great customer service. If I need anything I can always get through to them nice and quickly which is a breath of fresh air from other providers.

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Daniel Martin

We have been using More Telecom for several years. The team has always been responsive and reliable unlike previous providers I have been with. Phone providers get a tough wrap as people are quick to jump on and review when something is wrong, but not the other way around. Thanks guys for being an integral part of our business for so many years!

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Tahlia Watts

I've had my phone and NBN with More Telecom since last year, recently had a query relating to my bill. The customer service I received was fantastic and they were very helpful in explaining everything to me. Great company to deal with, highly recommended!

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Jack Casey

DO NOT USE THIS COMPANY! Extremely bad customer service! We had to cancel our service due to More Telecom failing to fix our connection issues after multiple attempts and were charged all sorts of exit fees and they would not remove them. On top of that, we were not deducted money for sending back our modem and phone due to "Being in poor condition" which is completely untrue they were basically brand new and hardly used. Would never recommend to anyone to use this company. Oscar has bad customer service skills and should be sacked!

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Paul Cansdale

Ordered service on Thursday afternoon connected on Monday. Easy set up and fast service. Getting great download and upload speeds.

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Malou Eijlers

We switched from Telstra and wished we did it sooner. More affordable and great NBN connection.

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