Morgantown, United States
1010 Giant St
N/A
+1 3042840005
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car parkWheelchair-accessible entrance
I usually always order make up online (from colourpop) but I decided I wanted to try some new things so I went to this Ulta for the first time. The workers were so nice to me (and if they read this, they were both so pretty) and gave me recommendations and helped me find everything I was looking for. I will definitely return and hopefully they will be there :)
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They have almost any high end makeup
Very nice store with a big selection of products!
Took the wife there before we had Christmas photos taken. The staff was very friendly and offered ideas for her make up. We will be going back again for the next time.
I was really excited to go in today and pick up a new oil cleanser, look at sheet masks, and match a skin tone for a foundation I want to try. I usually buy my products online, but I thought it would be nice to see them in person first and to get a professional opinion for the foundation match. I was greeted at the door, but at no point did anyone ask if I wanted help as I browsed through the store. After not being able to find the oil cleanser I wanted, I approached an employee who seemed visibly annoyed to have me ask for help and took me to her manager. The manager took me to the product but then walked away before I could ask her any further questions. All in all, it was disappointing and upsetting, and I left without purchasing anything I had come in to get.
I decided to stop by on Wednesday to see if they carry Huda products which after walking around for a long while I realized they didn’t. I was not asked at any time if I need anything except by the nice guy in the salon and he was actually cutting someone’s hair. Those girls working the floor do not care to help you find anything at all, if they worked on commission they wouldn’t get paid.
Had an appointment that was mishandled. Showed up for the appointment on time, but Ulta employees said “we have a new booking system that isn’t working out for us.” My appointment was cancelled and store manager could offer no accommodation. Appointments should be honored and better managed.
Deli
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Wheelchair-accessible car parkWheelchair-accessible entrance