Morrow, United States
7175 Jonesboro Rd
N/A
+17709612020
Seriously like Siri could have done a better job. Dr Akpunku was very unprofessional and rushed me thrugh an incorrect prescription didn't even try to access my previous records which got lost in their newly updated system persay. Blamed me for her mistake and kept me in trial contacts that weren't my prescription she had to alter. Nothing was personalized her nurses were alot more pleasant and professional. Not coming back here after this horrible experience.
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I have had both routine Eye Exams and Emergency Exams here. The staff and physicians have always treated me professionally and with care. I have never had a long wait when going to this office, though there are always patients moving through the office. I have also purchased 5 pair of glasses from the optical staff at Southlake Eye Clinic. They have always come through efficiently and looking great! The frames to pick from are always so stylish! It is SO hard to choose! I had one pair of lenses that was a bit blurry - the Dr. got me right in. She found the issue, and the lenses were re-made within a week! I honestly could not ask for better service anywhere..From start to finish. All of my family get their services from this office now! I DEFINITELY recommend!!!
This place is awesome. I’ve been a patient for about 8 years and now my children go here. The doctor is fabulous and they women who work here are awesome. They are very nice and do all they can to make you visit great. 10 thumbs up
When I arrive was everything was perfect but I wish I would have taken a look at the choice of glasses that my insurance would pay for. I was shown a small box with about 4 rows of frames for kids 2 rows were for children under 10 and the other 2 were for teens I explained there was nothing to Choose from but she didn't seem to care. I've never experienced anything like like this before. If you don't have the best insurance this is not the place to use.
Trying to support my people but this is why you can't!!!! This place is the most unprofessional place I have ever had to deal with. I have been calling every single day for two weeks straight. No one ever answers the phone EXCEPT for the billing department and she lied t me several times about only being an answering services and that she will have a member of management to return my call... IT NEVER HAPPENS!! I just spent almost 400, not including my exam and no one can tell me where my glasses are. They will never have to worry about me nor my son and we was going there faithfully.
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