Mount Pearl, Canada
1095 Topsail Rd
N/A
+1 7097475525
In-store shopping
Purchased a Crossover at this facility (Import Brand) as well as a Lubrico Extended Warranty. When purchasing the warranty product, adequate coverage was requested to ensure any subsequent issues which may arise would be covered. A short time after ownership, the vehicle kept running out of oil, upon taking the vehicle to a Lubrico authorized garage, they advised the engine has been on it's way out for quite some time and was at a point whereas it required replacement. A used engine was estimated at approximately 6,000.00 plus HST. Lubrico approved the repair, however the policy purchased did not adequately cover the cost (capped out at 3,000.00). No blame on the dealership for the cap amount, it is a consumer obligation to investigate and ensure adequate coverage meets vehicle repair costs (warranty coverage acknowledged for educational purposes). This dealer fulfills their own (in-house) Motor Vehicle Inspections; they may or may not have picked up on the engine issue, however the customer service and interpersonal relations from the staff is below average (lack thereof). Aside from the engine, more immediate post purchase issues arisen and the representative(s) did not rush out of their way to provide assistance. They made one feel as it the consumer was inconveniencing them. They assured the vehicle would be fully detailed on day of delivery, vehicle was still dirty and salesperson advised the seats may be wet from shampooing (dry and dirty). Whilst they do inventory a diverse selection of vehicles, an independent motor vehicle inspection at a trusted garage, would definitely ensure and maximize consumer protection.
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Supreme Auto Sales racially profiled me and refused to sell me a vehicle because of the color of my skin. I wanted to surprise my wife with a car for her birthday. Prior to submitting my license with my picture inscribed on my card, they had no problem selling me the vehicle (a red Mercedes c 300). I had a credit score of over 730 and they refused to sell me the vehicle. I even offered to pay the vehicle in full and they refused my offer. I asked my wife to contact them with a credit score of over 750, but they refused to even run her credit to determine whether or not she qualified. They kept giving us bogus excuses to deter us from getting the vehicle. Supreme Auto you’re part of the problem. Change the way you conduct business and remember, Black people should be entitled to the same rights and privileges as any other person in this country. BUYERS BEWARE!!!!!
Very disappointing service.. wanted to purchase a Santa Fe filled out an online application. Finally I got a response via email asking for proof of earnings/paystub all my info was provided, it has been TWO days with no response. I called in this morning to ask for the gentleman I was dealing with about updates on my application as i had my HEART set on this.. the gentleman wasn’t in yet and was told today that it has SOLD! I’ve never had experienced this before!
Good price, very knowledgeable and friendly staff.
Bought a great used car here recently. The process was quick and painless. Love the car. I would recommend this place to all and will certainly be looking here for future purchases.
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