Wichita Falls, United States
1 W Medical Ct
N/A
+1 9406898264
Toilets
Wheelchair-accessible toilet
My husband had an appointment today at a certain time. We got there ten minutes prior to his appointment as he had been there previously and was not a new patient. We waited 45 minutes in the waiting area and still were not called back. When people work and have jobs their lunches are not hours long. It's a certain time frame just like scheduling appointments is at a certain time. They were an hour behind! So us being courteous and getting there early did not get anything in return but tardiness and we can reschedule you on there part. I asked if they over scheduled, replied no just spends that much time in the rooms. So to me if you know you are going to spend a good amount of time in the rooms then space out your appointments so that people can be seen on time as scheduled. Not very happy right now. I gave 2 stars because my doctor has is part of this team and has not disappointed us yet. Sometimes the bad just out weighs the good.
like
I had an appointment today and they really made me feel comfortable. I dont like tight spaces and they made me feel at ease. Thank you.
My Doctors office scheduled me an appointment with OSTC MRI center. Frank, a very discourteous employee neglected to call me and tell me when I was supposed to be there. I missed my appt and Franks response was there was an electronic glitch. When I finally did get my MRI, a week passed and my results were never sent to my physicians office for review. Once again frank attributed it to an electronic glitch. I called Frank to confront him and he asked me what did I want him to do about it? How about just try doing your damn job Frank. I'd fire the man in a heartbeat!
Fantastic
very caring people
Deli
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