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Murfreesboro Volkswagen

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Murfreesboro, United States

murfreesborovolkswagen.com
Volkswagen dealerCar dealerCar finance and loan companyCar leasing serviceUsed car dealerUsed truck dealer

Murfreesboro Volkswagen Reviews | Rating 4.4 out of 5 stars (8 reviews)

Murfreesboro Volkswagen is located in Murfreesboro, United States on 2203 NW Broad St. Murfreesboro Volkswagen is rated 4.4 out of 5 in the category volkswagen dealercar dealercar finance and loan companycar leasing serviceused car dealerused truck dealer in United States.

Address

2203 NW Broad St

Phone

+16156534694

Open hours

...
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Sam Below

Shane Walsh was very precise, professional and dedicated during the car buying process. He had me in the right car for me and through the admin process in no time flat. I Would recommend going to Shane if your are in the market for a Volkswagen! Also shout out to the finance team for expediting the buying process with great accuracy and professionalism!

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Cory Washington

I have been doing business with them for about 4 years now and I always have great experience when I visit. Whether it's for questions or service, I get what I need. Jessica is my go to person! She makes everything so easy! Thanks guys!

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Jerrod Long

A great experience all around. Stuart was very knowledgeable and was kind enough to take the time to go over every feature the vehicle had to offer. Everyone was very friendly and quick to answer any questions. I'm glad I decided to stop there and take a look.

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Ned Seldomridge

Shane Walsh was excellent. I found a car online all the way in Tennessee. I'm from Illinois, so 6 hours away... Started texting back and forth with Shane about the car. I asked him to give me a good close up video of the car so I could see it better than the pictures they had listed. Within 20 minutes the video was in my email. The car looked great. Still I wanted to be absolutely sure that I wouldn't be wasting such a long drive for nothing. I asked him flat out if there was any rock chips on the front of the car, any door dings. He assured me the car was in mint condition. When I got there, he wasn't wrong. Everything went smoothly and he and the rest of the staff got us right back on the road to get home before some crazy hour in the morning. Do business with confidence!!

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Jose A Alvarado

Update ! Ryan Duncan its a great customer service, he offer to discuss all this problem below, and i am happy with the service i have there, I highly recommend VW of Murfreesboro Tn ! Well I could have given 5 starts but here were the issues: -1 star: I was there for oil change, I drop the car and I was waiting for 5 hours but no one called me, I needed my car to go back to home, I live 1 hour away. I call back to see what happened, they tell me the car has a recall and will take 2 days, so here is the problem if I never called, I will not have a car to drive, they finally give me a loaner car 1 week later, SO DEF NO COSTUMER FOLLOW UP -2nd star: Days later no one call me again, so i call them they tell me my car will need to stay one more week, again no costumer follow up! -3rd star: The loaner car was dirty when I got it, so I washed it because my car will be ready soon, but they still did not call about how the progress of the car was going, so I called again. I called, not them. -4th star: Finally they called me, my car was ready so I dropped off the loaner and I paid for my service. I requested oil change and some lights. So now my car looks dirty and looks like it was parked under a tree I found all the edges on my car filled by leaves, they call me regarding of the service, I mention all this, the manager will call me about it, but nothing happened. I waited 4 days for their response, again NO COSTUMER FOLLOW UP, NOW HERE IS MY REVIEW. I HAVE PICTURES TO PROVE ALL THIS The thing is if I had requested oil change and it has recalls I didn't know about it would have been good to know if they had called me. Now how does my car end up with a bunch of leaves if they had it for about 3 weeks??

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Joseph Castle

Stuart (salesperson) was excellent to work with and went above and beyond to get our deal complete. The entire dealership was professional and helpful. I would recommend this dealership to anyone in the market for a Volkswagen!!

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Karthik Jothianandan

Had an excellent experience buying from Murfreesboro Volkswagen. Staff are kind, professional, and sincere. They offered the best pricing in middle Tennessee. Stuart is amazing to work with - so knowledgable, thorough, and caring. Thomas was very accommodating for our needs...my car took time to locate, but he kept me frequently updated and even provided a loaner. Boyce provided excellent personal instruction and was super helpful. Overall I'm very happy with the experience and highly recommend!

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David Osborne

Shane Walsh gave me an excellent customer experience. He was patient as I test drove a couple of vehicles. Gave me sound advice on the finance options, even though I was paying cash for the vehicle. We haggled on price but he kept it professional and enjoyable the entire time. I would definitely recommend him to anyone in Murfreesboro looking for a new car. UPDATE-Originally I gave this place a 5 star rating. Things have not been handled right since I pulled off the lot. I bought the car in January and still have not received my tag or my title, almost 2 months later. They did not run my car through emissions before I bought it, they called me last week, had to ask me to do so before they could even start ordering my tag. I just had to spend 750 on all new brake pads and rotors, grinding down to metal in less than 60 days. Buyer BEWARE! no follow up service and they don’t handle business in the correct way. Hopefully tag and title will show up one day. I will NOT be doing business with this car lot again.

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