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Murray Buick GMC Penticton

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Penticton, Canada

murraygmpenticton.ca
Car dealerAuto body shopAuto parts storeAuto repair shopBuick dealerCar accessories storeCar leasing serviceGMC dealerTire shop· Car dealer· Auto body shop· Auto parts store· Auto repair shop· Buick dealer· Car accessories store· Car leasing service· GMC dealer· Tire shop

Murray Buick GMC Penticton Reviews | Rating 4.5 out of 5 stars (5 reviews)

Murray Buick GMC Penticton is located in Penticton, Canada on 1010 Westminster Ave W. Murray Buick GMC Penticton is rated 4.5 out of 5 in the category car dealerauto body shopauto parts storeauto repair shopbuick dealercar accessories storecar leasing servicegmc dealertire shop in Canada.

Address

1010 Westminster Ave W

Phone

+1 2504937121

Service options

DeliveryIn-store shopping

Open hours

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Frank de Tremaudan

After 30 years of GM vehicles we will never buy again because of the poor service at this dealership. Where to start...No diagnosis, mis- diagnosis, changing of parts unnecessarily at 1600 a pop and after the fact saying we were told there was no guarantee the changed part would solve the problem, waiting weeks for parts with no notification, never a car wash despite thousands of dollars, saying we had to replace a transmission they knew we had just rebuilt, and it goes on. We feel we were given incorrect or conflicting information and written documentation did not match the verbal info. Prior to that we had a recall on a power harness to a heated seat that they “fixed” but the heat never worked again. Their solution was 600 to replace the entire seat. Another time we asked them to pair a key. They told us there was a problem with a control module and it would need to be replaced at 600 but our existing key worked just fine so the module was clearly not faulty. Their documentation says they were given insufficient diagnosis time and nothing about their saying the control module needed replacement. The service manager became involved in our last problem and was at least polite, offered possible solutions , looked for the real problem and gave us some resolution but not enough to continue working with this dealership. It was exhausting, we lost trust, spent a lot of money and time, and gas driving back and forth. A super disappointment. We now own a Toyota.

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Wayne Smith

Bought a new truck here. I was treated with respect and got a fair deal. The salesman RJ was patient and informative. It was a great car buying experience NO HIGH PRESSURE sales here. I talked with everyone from the owner all the way down, everyone positive and friendly. If you are in the market for a new GMC or Buick this place is a must to visit.

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Peter Holley

I just bought my first truck here after 8 months of searching and high pressure, dishonest/un-knowledgeable salesfolk from the lower mainland. I bought the truck sight unseen from Vancouver and Scott at Murray had it delivered to me within a couple days. Everything was as it should be with the truck and I would definitely recommend this dealership to anyone looking for a vehicle!

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George Jian

Was driving on highway #3 heading to Naramata when my brakes felt a little different heading down one of the hills. Made a call to Murray GMC and Peter the service manager got me in on short notice. Not only did they fix my brake issues, I also got new tires all around. Didn't realize they were the tires at cost place. They were also able to give me a loaner car while all rental places in town had nothing. Had an excellent experience due to great people and service.

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Peter Wall

I was on holidays in beautiful Penticton area. I noticed my truck wasn't steering quite right so I called up Murray GMC , I spoke with Lance he got me in right away's and got me looked after the same day. The service that I got from Lance was way more than 100% great Job . thank you very much.

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