N Y Glaucoma Institute

Irina La

Avoid at all cost. Doctor might seemed as knowledgeable person , but I did not get to see her. Office stuff beyond unprofessional. I called day before to schedule my appointment wanting to make sure they accept my insurance. Person on the phone said they did and that I do not have to give her my insurance card. When I came for my appointment only then they proceeded trying to find out my benefits. Someone from some other place spend over HOUR AND A HALF trying to figure out if they accept my insurance (?) , after that they told me they do not and did not let me see a doctor. Never mind that I had to take day off for this appointment, because they just had to schedule it right in the middle of the day.. they got annoyed with my frustration with their organization skills and called me in the evening blaming me for their luck of competence. They told me that it was all my fault. I’ve felt with unprofessional stuff in medical offices , but this is beyond anything I’ve seen before. The level of disrespect is astonishing. Do not go there, do not waste your time or money. There are plenty of other doctors in the city .

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