Nailsworth, United Kingdom
George St
N/A
+441453839290
I would like to pick out Kate Stanulewicz at Corinium because she has been amazing at matching lovely carers for my Mum. She seems to make it a personal mission to get the pairing 'right'. Kate also has a very approachable phone manner and I hope we won't get moved from kate's 'team'.
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I HAVE WORKED FOR CORINIUM CARE FOR OVER TEN YEARS AS A LIVE IN CARER. IT CAN BE A WONDERFUL JOB AND IT CAN BE EXTREMELY CHALLENGING AT TIMES. ONE THING I CAN SAY IS THAT WHEN WE DO HAVE THE CHALLENGING JOBS WE HAVE INSTANT SUPPORT FROM THE AGENCY AND FROM OUR CARE MANAGERS (IF NECESSARY 24 HOURS A DAY). WE HAVE TO GO THROUGH A VERY INTENSIVE FIVE DAY TRAINING COURSE AND IF WE DO NOT COME UP TO SCRATCH THEN THERE WILL BE NO POSTING (I.E. YOU WILL NOT BE SENT OUT TO ANY CLIENTS). EVERY YEAR, WITHOUT FAIL, WE HAVE TO COMPLETE REFRESHER TRAINING. ANY SHORTFALLS OR PROBLEMS WILL BE ADDRESSED AND DEALT WITH BEFORE GOING BACK OUT INTO THE FIELD. PERSONALLY I WOULDN'T WORK FOR ANY OTHER AGENCY NOW.
After a bit of a shaky start - Corinium came up trumps. They supplied a super carer in a matter of hours. Very impressed.
I can’t recommend strongly enough to avoid this company. At best I would describe my recent experience of them as chaotic, careless and unprofessional, at worst...well, it doesn’t bear thinking about. The carers were not provided with correct information about the client and the client was given untrue information about the carers, when you point out these lapses they do nothing about it. All the carers complained about the incompetent and greedy management. The last carer they sent was drunk and verbally abusive, the house was trashed by her and her smoking, Corinium’s senior management response? I was told not even to expect an apology.
I would highly recommend Corinium Care. My Mum has dementia and both the carers who have looked after her over the last 5 months have been excellent, giving intuitively good care, communicating well and providing great company and meals within budget. It was particularly beneficial that they were each able to stay for long periods, rather than a couple of weeks, as this helped Mum feel less disorientated. The changeover was done seamlessly and the backup from head office was always helpful and prompt. They all do a difficult job very well.
We have used Corinium care for nearly three years for my parents, both of whom have had dementia. Nearly all the carers have done a very good job, often in challenging circumstances. When we have had issues, the care managers have responded well, however, we didn't see much of them so could improve responsiveness to customers and carers. They are, however, excellent at billing, clearly a good finance team! Transfer some of that efficiency to care management and it will be an excellent service.
I would highly recommend using Corinium Care and their wonderful carers! We used Corinium last year and the service was excellent from start to finish. We were needing care to start urgently and at such short notice Coirnium met all of our needs, not only did they provide extremely experienced carers but the office staff were always supportive and at the end of the phone. I cannot thank Corinium Care enough for taking such good care of my Mother!
Perfect example of of a company that put cash BEFORE customer! If you want your loved ones looked after by poorly trained staff, backed up by the WORST care managers in the business then look no further than Corinium care!! If however, you would prefer that your family member is looked after by well trained, polite, care staff that are supported by experienced and caring support managers then look elsewhere!!!
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