Nanaimo, Canada
477 Wallace St
N/A
+1 2507546011
Toilets
Wheelchair-accessible toilet
Good afternoon:) Happy Wednesday! I just wanted to thank Dr Stanley Eng, Aunalee Boyd, and Amanda, for the years of great service and professionalism, this team is tight and been together for almost 2 decades! Love you guys, take care:)
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Dr. Eng was available (through a phone call with his staff) for consultation regarding a non-emergency concern when the office was recently closed. I received an appointment for an exam on the first day the office was opened after the COVID-19 related closure; and then returned a week later to pick up new glasses. Everyone on the team wears a mask. All are reassuring and conscientious in their approach to the ew normal.\ Patients text or call the office from outside, are welcomed at the street level door and escorted upstairs to the office. Once there, hand sanitizer is provided and distancing measures are made obvious. Patients are asked questions regarding any recent symptoms or exposure to the virus. Answers are recorded and a signature is requested. Care is taken to disinfect, and label as cleaned, every surface touched by patients. Dr. Eng's office has always been a place where we can go to receive top notch expertise and care in a friendly and professional setting. That continues in these challenging times with additional, dedicated attention to safety protocol. Thank you to another group of health care front liners!
Love the variety of frames to choose from. The best frames and care. My first place recommended to anyone.
I have been going to Dr. Eng for over 20 years and would highly recommend him to anyone. Dr. Eng has all the latest diagnostic tools, doing more testing than most optometrists. The staff is very personable and have all been there for an extensive period of time.
I had my first appointment with Dr. Eng and his staff today and was so happy with the quality care and attention I received! My time spent with Dr Eng was not rushed at all and focused on wholistic eye care and advice, not only diagnostics and prescription. The support staff was amazing and supportive. Very helpful with choosing new frames and providing feedback to help me choose glasses within my budget. No pushy sales talk at all .... a nice atmosphere where meeting clients needs comes first in an atmosphere of hospitality! Would highly recommend!
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