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Fido

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Nanaimo, Canada

fido.ca
Cell phone store· Internet service provider· Electronic parts supplier

Fido Reviews | Rating 4.6 out of 5 stars (8 reviews)

Fido is located in Nanaimo, Canada on 6631 Island Hwy N Unit K7. Fido is rated 4.6 out of 5 in the category cell phone store in Canada.

Address

6631 Island Hwy N Unit K7

Phone

+1 2507971600

Service options

In-store pick-upIn-store shopping

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

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A

artisticgemini

I give the sales rep 10/10 fido not so much. My contract had ended and although i liked my samsung s9 the battery kept dying so like it or not time for a new phone. I went to the kiosk at woodgrove mall on jan 30 the nice young man showed me the awesome deal on the newer samsung galaxy s20fe 5g zero down . I wanted to go home research it and clean the 3700 photos off my old phone, i did all that went back the next morning when the kiosk and mall opened. I talked to the same sales rep, he said did you decide on the new phone i said yes...he then had to tell me that the deal ended yesterday. He didn't know , wasnt told, i wasn't told or i would have done it the day before. Fido cut off the deal on the last day of the month. I was shocked now they wanted 150 plus plus plus. Not good... SO apparently the reply below is a auto response my review was not a positive one ,yet the auto reply sure seems to robotically thank me for my non positive review.

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Anthony James

My personal experience at Fido Woodgrove was outstanding. The manager Sumit helped me with all my inquiries. I personally HATE dealing with my phone services and having staff explain things I truly don't comprehend but fido at woodgrove helped me get it set up very easily. Thanks to the amazing team!

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Chen Zhu

Johnson is very patient and knowledgeable. He walked through several plans with me and helped me to choose the best plan for me instead of making me to get the most expensive plan. I would highly recommend Johnson to my friends.

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Yiran Ding

Staff was so good !i just got a new phone plan from there !the only Chinese male employee was amazing ,he explained everything so perfect to me ,and he was so cute tho

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Tyler Clements

Harry was absolutely amazing. He did an amazing job to ensure I was equipped with everything I needed.

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Alex Seward

Sheldon made my switch from a regular plan to a family plan very smooth and helped my gf pick out a new phone and informed us of anything we may be worried about. I am now on a plan for 8 GB's and unlimited talk and text for 60 a month. My gf got a 50 plan with 7 GB's and a pixel 4xl for a great deal. Thank you Sheldon for the experience.

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Kevin Reid

Great service and knowledgeable staff. Made the experience a breeze. Definitely a great team.

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Kevin O'Neill

Was quick and easy to sign up and the staff was very knowledgeable.

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