Nanaimo, Canada
2227 Wilgress Rd #4
N/A
+1 2507513735
I have purchased a bath lift that stopped working after 2 months. It has taken over 2 months before it is fixed. I understand you need to order parts but at what point does the store take responsibility for the product they sell. I've left 2 messages for the manager to call me back. She never did. Terrible customer service
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Be aware of Denise Schramek. She will sell you used equipment that she states is new. Then when you try and get service they don't have any record of it. After further investigation I found out she sold us a used chair from a woman that recently passed away. The company she worked for had no idea what she was doing and refused to honour any warranties that Denise said would cover our chair. We then found out months later that this woman has been let go from every other wheelchair store in town for her shady practices, customer complaints and disputes over inventory. (wheelchairs going missing) Advanced may be an ok company but don't even talk to Denise. She seems sincere but you will soon realize it is all lies.
Fabulous staff. So helpful
Deli
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