Nantwich, United Kingdom
55 Beam St
N/A
+44 1270610181
Toilets
Wheelchair-accessible entranceWheelchair-accessible liftWheelchair-accessible toilet
The staff think they are doctors and jump to conclusions on my health, i have had Covid 19 it nearly killed me, so i know what a chest infection is NHS need to do a risk assessment of the staff. All the Doctors i have had consultations with have been and above , do they know what is going on
like
We always get amazing service and treatment from Nantwich health centre! We have 2 young boys and everyone is always so friendly and caring every time we need them. Today was even more special though. I took my 3 year old for his MMR and pre school boosters... 4 weeks after he screamed the practice down having his flu spray! Sam on reception was amazing as always and made a fuss of little Tom. Michelle was great 4 weeks ago with the flu spray... but Tom was a little apprehensive today, knowing what was coming! After a bit of kicking and screaming and a little help from another nurse we got the injections done and he’s absolutely fine! Thank you all again!
An absolute nightmare! I wouldn't recommend it at all, especially if you really have medical needs to pay attention on. Better call 111. Getting an appointment is just a joke, since you can easily call the practice more than 50 times without success (I'm not sure why it is not possible to have a telephone queuing system). Your chances to win the lottery are higher than getting through on the phone for an appointment. They are probably unable to cope with the number of patients, but it does not justify the lack of support. I also have serious doubts regarding the level of competence of some doctors, which is making the situation even worse. I'll do my best to change practice as soon as I can, and I feel lucky that I can go an pay for a private consultant when I need.
Front desk staff are very dismissive and unhelpful. They'll fob you off as quickly as possible without useful information. Staff would benefit from a course in customer service. The telephone system is ridiculous; feeds you so much unnecessary information before connecting you to a receptionist - I only want to cancel an appointment!
Very friendly staff trying their best in these unusual times. Im a student and had to register with a gp for the 1st time in Nantwich. Whole process was easy got a call for a medical in about 5 days and booked for an appointment in 2 weeks. Best out of all the practices in the building
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