Napa, United States
2030 Airport Rd
N/A
+1 7072240887
Great FBO! It's the only FBO so... you don't have a choice. They do a great job though, PLUS free bottles of wine for the crew!!! Ya cant beat that!
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Fantastic customer service, all customers are treated equally. If you arrived in a Cessna 152, you would be treated as if you arrived in a corporate jet. The manager once told me, \I treat the Cessna pilot equally to the Gulfstream pilots\. Courtesy car is available, coffee as well, light snacks, Pilot lounge, computer access, cable television, and various other accommodations. A free wine bottle is given to those who buy a minimum set amount of fuel. Clean environment, bathrooms are frequently checked, and even the staff members keep there nails properly cleaned. You will not be disappointed, unless you arrive when they are closed, even then, if you give them a heads up, they may leave a staff member behind to wait for your arrival.
Nice people worked, good service. Business was Sold. No longer Napa Jet Center. New owners, change of staff etc.
Fantastic service by Ward! Somehow twice now I have run into minor inconveniences while visiting Napa. Both times in a C172. 1. In Fall 2017 headset failed on the way from Palo Alto to Napa. While debugging the headset, we ran the battery down and needed a jump. We also needed a new headset. Both items were covered with a reasonably stocked airport shop in the terminal and free access to a start cart. 2. In Fall 2018, a brand new C172 won’t release its seatbelt and my dad could not strap in. This is a typical Cessna problem, but this one was bad. Ward helped us get unstuck after 15 minutes or so of effort and we were on our way.
Nice airport, generally friendly and professional service. Nothing wrong but sometimes they don’t serve that compliment wine before ask.
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