Search Icon

Naperville Bank & Trust

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

Naperville, United States

banknaperville.com
BankATMFinancial consultantMortgage lender· Bank· ATM· Financial consultant· Mortgage lender

Naperville Bank & Trust Reviews | Rating 3.1 out of 5 stars (4 reviews)

Naperville Bank & Trust is located in Naperville, United States on 555 Fort Hill Dr. Naperville Bank & Trust is rated 3.1 out of 5 in the category bankatmfinancial consultantmortgage lender in United States.

Address

555 Fort Hill Dr

Phone

+1 6303693555

Service options

Drive-through

Accessibility

Wheelchair-accessible car parkWheelchair-accessible entrance

Open hours

...
Write review Claim Profile
D

Dan Valentine

Online banking is horrible. Every time I login it has to text me a code. There is no way to tell it to remember my device. I selected the option to get email notifications for deposits. I now get an email the day after a deposit letting me know that one or more deposits happened yesterday, with no other information. My old bank sent me emails immediately and included the amount of the deposit. I couldn't figure out how to add an external account to transfer money to/from, so I called their online banking support phone number listed at the bottom of every page. They told me it was not possible to do online, that I had to have a personal banker do it at a branch. I called my local branch and spoke with a personal banker, who had to look into it and call me back. She then walked me through setting it up online, something their support number should have known how to do.

F

Fez Z

Horrible customer service. I visited the branch simply to cancel a check and the banker named Rene Sworst made me wait over an hour without any communication and finally came to me told me the check can't be canceled and when i asked her why it took so long to tell me that she said me she's still learning the system. Would never recommend.Take your business to Chase or Fifth Third as they're very efficient. What a waste of time. I wish i could give them zero stars.

S

steve stillwell

I opened 4 accounts today with my only request was that I can link all my accounts together. Business ,joint checking and savings. This way I can transfer money from my business account to pay myself . I took about 2 hours and the guy said no problem. I get home and set up my online account and guess what? Can't transfer from my business to my checking. So pretty much the ONLY thing I asked for I can't do. And its not like its a federal restriction or anything. I had it linked with my other bank. No fees here are great and the people where nice but I'll informed on their own products. No I have to close the accounts which will take another hour and go to another bank and open 4 accounts. Not happy .

A

Alan Lusk

Love reading paper but lots of bankers doing nothing had appt. Left after 20 minutes. Guess my time isn't valuable to them.

Top 10 companies in BankATMFinancial consultantMortgage lender category

Close