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Budget Car & Truck Rental Napier Airport

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Napier, New Zealand

budget.co.nz
Car rental agency· Car leasing service· Truck rental agency· Van rental agency

Budget Car & Truck Rental Napier Airport Reviews | Rating 1.9 out of 5 stars (4 reviews)

Budget Car & Truck Rental Napier Airport is located in Napier, New Zealand on Main North Road, Westshore. Budget Car & Truck Rental Napier Airport is rated 1.9 out of 5 in the category car rental agency in New Zealand.

Address

Main North Road, Westshore

Phone

+64 68355166

Open hours

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J

James Dobson

Made a booking a week ago, and had no response. Took incredibly long to get hold of customer services to ask about my booking and when I eventually got on the line, they told me they had lost my booking and put me on hold AGAIN to transfer me to another team member... which at that point after 15 minutes of being on hold I gave up. Do not recommend at all.

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Jessica Gunton

Be aware, additional acharges apply for bond purposes even if not stated. Contact needs to be made with your bank and Budget to approve the release of these funds if needed before the stated 5-7 business days

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Frank Li

Seems like nothings changed since Zack's review. Also had extra charges, made a complaint, nothing happened. Very slow with communication and obviously didn't read the complaint as the reply, when arrived finally several weeks later... after further emails and calls... didn't even mention what I addressed! Second time Budget NZ has let me down. Should have learnt last time. Won't happen a third that's for sure!

Z

Zack Brown

Avoid like the plague. I rented a car for 5 days, returned it with a full tank of gas and in the same condition that I received it in. However, they charged me 350 on a Friday evening; well after anyone would be available to answer my questions. If they can make a bogus charge against you and get away with it, they will certainly try. Go with any other company, but avoid Budget.

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