Napier, New Zealand
205 Emerson Street, Napier South
N/A
+6468353569
Was assessed by Specsavers Napier and told I needed glasses. Paid the big money and got glasses that made almost no difference. Then a couple of months later was told at a medical that my eyesight was fine!
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The actual optometrists themselves are wonderful, friendly, thorough and extremely helpful. The other staff, not so much. Also would be helpful to have free wi-fi for the wait times, one appointment I was waiting almost an hour, and also so customers can actually use afterpay in store. I'm a student, and I don't have the luxury of constant mobile data, and now have no contact lenses because I couldn't use afterpay in store. A wee bit disappointing.
I’ve never experienced such a professional procedure to get new contact lenses.The very capable and friendly staff checked everything in my eyes.For me as a German completely new.I‘m impressed.I‘ll get my lenses in 3 weeks,but am already happy with the informations they gave me and the test lenses.Price is absolutely fine.Thank you Specsavers team.
Wonderful staff ,went in on Sunday as my wife had sat on and broke my glasses,come back in 20mins or so and we will have them fixed ,. Went back 30 or so min later and the glasses were like new NO CHARGE !!!! Wonderful staff and wonderful service. Thank you so much .
Visiting from UK, thanks Emma at Specsavers Napier for "spectacular" good service!
Had some ongoing eye issues worrying me. Staff especially Optometrist Louise went out of their way to provide personal, helpful and timely service including education and warning signs etc. Was very reassuring to know I could access their help and monitoring. One of the best health services I have ever received and very reasonably priced which made it accessible.
Very good service, lovely ladies who gave me a nice smile and made me feel welcome. Nice clean and tidy shop with everything beautifully laid out displays.
Staff are amazing, very helpful and kind!
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