Napier, New Zealand
18/20 Durham Avenue, Tamatea
N/A
+6468439048
This was my Medical Centre for many years. I always received great, expert service from both the doctors and the reception staff.
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Patient since 2004 and the service used to be great. However, ever since Dr Hawkins had to leave, this has deteriorated considerably and rapidly. This is the only med center insisting that they cannot do face to face appointments. For a work related injury after taking a tumble, not flu, nor a cold, nor anything remotely similar to Covid 19. When you are lucky enough to actually see the doctor, and the instructions are to go have an xray, and the generic, "if it does not clear up in a week, come see me again." Go have an xray. Then the nurse (not the doctor) phones you and says" no breaks, seems as if it is a genetic defect." That's it. This may be true, but what am I supposed to do now? No follow up, nothing. Still in pain and still cannot walk properly.
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