Narellan, Australia
326 Camden Valley Way
N/A
+61246461713
On Sunday the 1st of December I visited the store in Narellan town center. I was served by a woman named Julie, Julie was rude and invasive towards me. This got to the point where my I felt uncomfortable. She was asking questions about my job, salary, up selling and speaking down towards me. I was looking for an engagement ring and was treated as if I could not afford it. I understand that retail stores use certain tactics but to this extent is too much. I would like a written apology and some proper training provided to employees. Regards Mel
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Michelle helped me pick the perfect engagement ring I was after and there was no issues in getting the ring I wanted in that wasnt in stock (Rose gold engagement rings are hard to come by). The communication was great and Michelle explained the care plans available and showed a genuine care and interest in everything I enquired about and made the process rather enjoyable! For such a personal decision the entire process was super smooth and Michelle made it a breeze! And she said Yes! Thanks Michelle!
Always have very helpful and friendly staff
Ben was fantastic
Disappointed !! I bought a watch and it had 3 clasps fitted after going back with the spare links was told it will be sent off to change links 2 week turn around and my partners watch needed a battery again after it was changed here before with in the hour I was told it also will be sent off for 2 weeks to change it what a joke do not waste your money here plenty of places to buy from
Great service
It's like walking into a morgue..
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