Narellan, Australia
76
N/A
+61 246564660
In-store shopping
Wheelchair-accessible car park
Bought a watch as a present for my husband but it wasn't his style so went back less than 7 days later to return and was met with a 180 degree attitude change. The watch hadn't even been taken out of the packaging or tried on. He was dissmisive and told me no store does refunds and to take it to the commission. He gave me store credit but then said he hopes I don't come back. If I had a choice I definitely wouldn't ever buy from there again but due to 160 store credit will be forced to as I will not allow him to take my money for free with such a bad and disgusting attitude.
like
Disgusting attitude and very poor customer service. If you want to take revenge on someone send them there. How are you still in business is beyond me. When they sell you something they are so nice but if there is an issue with the product or a simple refund they become so rude, dismissive and aggressive.
Used this jeweller a few times .....5 star service everytime!!
Was bought a ring for Christmas, got to wear it for 14 days before a stone fell out, went in and asked it to be replaced which took 2 days, within 45 minutes of it back Another stone had fallen out. Refused any refund for the product because I wore it..... would not ever buy again from this store very poor quality and poor service.
I bought a SEIKO wrist watch for my son for his 16th birthday from this jeweller. When i took it home i found out that it was not working and i brought it back. I was told that the battery needed to be replaced. I agreed. I was charged 15/- for that which I think was wrong. That was not the issue. In trying open the back of the watch to put a new battery in, the jeweller had damaged the watch beyond repair i.e. 50 m under water pressure protection was was gone. I do not recommend this shop at all.
My wife and I had her two rings made for our wedding Beautiful opal stone and a matching band made by Queen jewelry Thanks guys it was amazing
Love this place
Deli
The best companies in the category 'Deli'