Natick, United States
247 W Central St
N/A
+1 5086510698
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
I live out of state and needed to order a wetsuit by phone. Carol walked me through the measurements and special ordered the correct size. She had it shipped to my house and it arrived very quickly. Everything fit and the entire experience was great. I highly recommend Mass Diving and especially Carol for anything you may need. I will be doing business with them again. Rob
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One stop shop for all your scuba needs. Top-notch training, equipment and services. Very knowledgeable and helpful people. Highly recommend!
I had one of the best experiences I have ever had in my life at Mass Diving. Everyone I met was very nice and attentive. I can't even fully express how satisfied I was after leaving the shop. I just completed my open water certification this past weekend and I can't stop thinking about when I am going to dive next. On the less than positive side of things, I had a death in the family that morning and I took the hour trip to the shop to get my mind off of everything. My experience there completely made my day feel less depressing. I was told by a few people early on, that the dive community is \awesome and welcoming\ and I have to say that everyone I met, especially Mark and Laura, are the optimoe of that. I live over an hour away in New Hampshire. I made the drive and will do so again if for nothing else than the experience and customer service. Aside from the amazing personable nature of the people, the shop itself was immaculate. It is definitely the biggest and nicest shop I have visited so far. And unlike a lot of businesses these days, there was zero pressure to buy anything. If you need the latest in diving equipment as well as a wealth of knowledge and top notch customer service, look no further. Ask for Laura. You won't regret it. She is the perfect example of how to treat customers as well as what the love and enthusiasm for the sport of diving is all about.
We have just completed our certification for open water with Mass Dive. And we are already enrolled in our Advanced Classes with them. This whole experience from beginning till now has been as smooth as it can get. When we started enquiring initially we were guided very professionally towards what we wanted to achieve. Without ever feeling pressured , we felt we were always guided efficiently.This place is just full of enthusiastic and friendly people. It is so sad to see couple of negative reviews for this place because I can not even begin to understand how it possibly can even happen with all these wonderful people. The whole staff from Laura, Peter, Carol, Mark are just outstandingly professional and ensure every step of the way that you understand what you are getting yourself into. And if you are Lucky (Like us) you might even get Laura as your instructor all the way. I have no doubt that she is one of the best instructors in the country. Laura tried to understand each student and changed her approach accordingly for each one. She had such a calm approach all the way that made you pay attention and learn through out. I personally was under distress during our open water dive due to a situation and was ready to give up. She personally ensured that I got the support I needed to calm down and helped me through out the Dive and got it completed. I don't think myself and my wife can now even think to dive in the area without her. Laura- we love you :) In this Area I think this is one of the biggest shops with most amount of resources. Any equipment you might need they have it and they service the equipment too, which any one who dives knows how important it is. I would highly recommend Mass Dive for all your Diving needs as they are absolutely great.
I have seen some negative reviews about MASS Diving, which surprises me. My experiences with them have been overwhelmingly positive. Friendly, knowledgeable people (Mark, Carol, Laura, Peter). Full-service shop for equipment, training, & advice. I don't do the local dives but have been on a couple of their group trips to exotic places & had a blast both times. They get pretty good deals at these destinations too.
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