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National Trailer

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Ocala, United States

nationaltrailerinc.com
Trailer manufacturerTrailer dealerTrailer repair shopUtility trailer dealer· Trailer manufacturer· Trailer dealer· Trailer repair shop· Utility trailer dealer

National Trailer Reviews | Rating 4.4 out of 5 stars (5 reviews)

National Trailer is located in Ocala, United States on 2677 NW 10th St Suite 13-14-15. National Trailer is rated 4.4 out of 5 in the category trailer manufacturertrailer dealertrailer repair shoputility trailer dealer in United States.

Address

2677 NW 10th St Suite 13-14-15

Phone

+1 3525380285

Accessibility

Wheelchair-accessible entrance

Open hours

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C

Chris McGinley

Overbuilt and under priced when compared to other custom trailer companies. I called CJ on a Friday, and he had me a 12K tandem trailer 7 days later, on short notice. All high quality components: High quality stainless steel hardware, oversized aluminum I-beams, high quality disc brakes and all LED lighting. He is a small business and very busy, but he always managed to return my calls within 24 hours. I'd recommend him to my friends and I'd definitely do business with him again.

F

Fia Miller

We had an issue with our boat trailer on our way to the panhandle for vacation this week and CJ was so helpful here. Squeezed us in on a very busy day and did great work to help us get back on the road. Very professional, great work and would definitely recommend!

B

Bill Bristow

After visiting National Trailer on a Monday, I ordered a trailer for our Rosborough. CJ said that it would be ready for pickup on Friday. I was concerned about the boat fitting the trailer especially since we had to travel 800 miles to pick up the boat. CJ contacted the boat manufacturer for specs. He built the trailer with the info he was given. Unfortunately, we had to make adjustments to the trailer to bring the boat home, but it was still far from being correct. CJ stood behind his product and wanted to make it right. He wanted to have the boat available, so he could build a trailer to fit. He built a new trailer, and the boat fit perfectly. The problem we had was the second build took a month, and he had the boat the entire time. Unlike his communication we had when he was building the first trailer, he became very hard to connect with on the second one. The quality of the trailer and the fact that they built a new one deservers 5 stars; the communication would be 2-3 stars. He stood behind his work, built a good trailer, but communication was tough.

M

MS Mississippi

I purchased a tandem boat trailer from this business. I called to arrange a pick-up date and advising Carlos (partner in the business) that I would be traveling from MS (505 miles, one way) to pick up the trailer. I was told it would be ready on a Monday. Arrived Monday morning, it was not ready and Carlos was not there to open the business. The partner in the business arrived and stated this was not the first time Carlos had done this. Short of it, partner got the men working and they built it that day. We left Ocala headed home and somewhere during the trip, the winch handle fell off. When we got home, husband checked the other bolts on the trailer & had to tighten many of the bolts. We think because the men used a battery powered impact and that tool was not as good as air powered. We called Carlos many, many times that first week. I was told, no problem, he would send a replacement. After waiting a week, I contacted him again. He said he had mailed it. I waited another week. When not received, he again said he had been billed by the supplier and it was sent. I asked him to place a trace on it. After another week, I sent a text stating I would place this review if I did not get it soon. He said once again that he would mail it on the following Monday. It has now been two weeks since my last contact, still no replacement handle. They make a nice looking trailer BUT the warranty on their work is not there, which is a shame. IF I had read the negative google reviews here and on the BBB (Better Business Bureau- I would not have made the purchase. It is sad that they do not care enough about the customer satisfaction to run a good business. DO NOT BUY, YOU MAY REGRET, AS WE DO - NO WARRANTY..

C

Charles Wilson

CJ got the job done. Needed a trailer for 30' Scout in a hurry and CJ said he could have it done in less than 10 working days. It was done in 7. Took it to So Carolina to pick up boat and it drove on perfectly. Rode great all the way back to Springhill, Fl. Thanks again CJ.

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