Navi Mumbai, India
Sector AWC, Kalamboli, Panvel
N/A
+91 2227424444
Experience was smooth, went for address change and booked an appointment online. The only drawback is they ask for 2 address proof minimum. The service was good and the person who was in the counter was polite.
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The experience at Panvel RTO is no different than the experience at any other Indian government office. A few employees of Panvel RTO are actually good and cooperative, however, most of them have the usual lethargic nature. I have been seeking tax exemption for a couple of my commercial vehicles for quite some time now, about six months to be exact. A lot of RTO work and their respective payments have been made online but one still has to come to the RTO for certain specific works. So after six month I got the order from the RTO for the Motor Vehicle Inspector to inspect the vehicles and submit hs report. Now the inspector is not going to conduct the inspection on his own, I have to get in touch with him, talk to him and pursued him to conduct the inspection, even though his name is clearly mentioned in the order that he should carry out the inspection of the vehicles. Anyway, so, I did get in touch with him in this regard, but he says that he is unavailable for a few days, a week or so, and the the concerned RTO office is not willing to assign a different inspector for the inspection. So, overall, not a very good experience.
Pathetic, non smart as usual. Full of agents, who can easily catch you om entrance gate only. Good news is: All the permits, Licence expired lockdown has been extended till the end of March 2021.
Not good experience. Paasing inspector coming at our relaxing time. Nobody provide full proper information.
Getting timely and transparent Service is very rare and thus worth appreciation and sharing it publicly.
Rto facilities nice but few area, so pls maximise area to good for public
There is ambiguity between information provided on website and they actually ask. If you have registered agreement and mentioned that as your current address and mentioned permanent address separately. They will ask you to provide two address proof each i.e. 4. I don't know who are those people having any other document on their current address. I thought only registered agreement is enough but i was wrong. They will not be ready to consider any of your request so visit only when you are % sure about your documents and information availability.
This is the place where work without an agent is hard nut to crack. The office is run by non permanent staffs who unnecessary tries to find out out deficiency of the documents. Although RTO services are online, the officers here has entangled with old offline process. I had gone here today for DL address change. The person sitting on the window of appointment submitted my original DL without giving any acknowledgement. When I asked for that he replied that he never gave acknowledgement to anyone for DL submission. What a poor form of office run!!! I wish in the future RTO office works with official rules and norms!!!!
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