Navsari, India
Court Rd, Kaliawadi
N/A
+91 21291212
No wheelchair-accessible entrance
Not at all good in service no response against the complaint third class service Only interested in sale
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Third class service..... Only interested in sales....after sales...no service provide....Not attend complaint... Third class staff.... Need to hang all staff of u broadband Navsari ......Not want to get Ben even single Star
"NEVER PURCHASE THEIR SERVICE" I was using their service 3 yrs back and it was good but not it's worst in Navsari. I did shifting few months back and they told me it will take 10 to 12 days but I wanted within 7 days so I used to call and visit their office but no response but as soon as I mentioned I will pay extra they came the next day and shifted connection and asked 500rs but I paid 300rs. Then after 4 months I had to shift again so this time I went 15 days early but they told that apt. secretary is not allowing but I talked with secretary and he said everyone has connection, next I used to call them and visit office but still same so I told them that last time you took money for late service so this time pay me for late service but the staff does nothing and watch youtube and other stuff. I complained to higher authorities in Surat but still same and they even told me that you complained against us in Surat so we will delay in shifting and they did took around 25 days and now they put a speed cap, at night the speed is 2-4mbps and in morning it's perfect and for that sent screenshots and complained from 5 days but no response. So I don't think these scam company deserves a star and I might complained against them for intentionally doing all this. Go for other service provider. PEACE
Worst Response after sales. Staff is not ready to answer. Don't go for this. Even after 12 days they are not giving response. When I was thinking to opt for new broadband connection, I also read bad reviews of youbroadband, but though it would not be case with everyone. but I was wrong. Its pathetic service and staff is not ready to talk. Dont go for it.
This was good initially when I bought 3 years back, but from last 1 year the quality of network, customer support is downgraded to 0. Nowadays they do not work like a good company instead they are like any unorganized business. Do not expect any quick customer support, even if I raised request through app or website they usually take minimum 3 -4 days to resolve the issue. And most of the time i had to visit his office and ask them to come and resolve the issue. This probably the last year with youbroadband as i have yearly plan. DEFINITELY NOT RECOMMENDED TO ANYONE . Instead look for other vendors in the market or simply go with dongle atleast they give good speed nowadays instead of YOU BROADBAND.
They are only interested in taking your money.Very poor response just like government compony.
Only trustable ISP in navsari
They will provide you initially good internet and after months apeed will decrease
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