Nelson Bay, Australia
3/59 Donald St
N/A
+61 249813534
In-store shopping
To everyone this is a family owned business. Irrespective of that the young bloke everyone refers to Is Justin. On appearance & for all negative comments you are right to ASSUME. Justin is actually a very kind, caring & highly intelligent young man with his issues. I applaud him & others like him who do get up everyday & go to work. It always amazes me on first or second (funny you go back) that people are quick to write negative comments. Re the phone comment I would hate to sit in a shop all day waiting for an customer. Yes he maybe on his phone playing a game but how long do you wait, I mean actually wait 30 seconds to a minute max in my experience. They know their product & pricing. The store is emasculate, mum and dad are lovely. I so wish people would think and ask the question about people’s health before jumping to conclusions. I know this as I am unwell & at times struggle. I applaud those with conditions out there doing there best whether there humor is gruff or they find it hard to smile and look you in the eye or even find it difficult to talk but do there best and so much more. Please think people & ask yourself if that person was aggressive and really upset your day before writing negative posts anywhere because it could be you getting out of bed and struggling with health issues you have no control over. I think this whole family is very caring of everyone in the community and we are lucky to have them in Nelson Bay.
like
Probably one of the cheapest tobacconist's in the area. Staff are always knowledgeable and welcoming. Justin has the best sense of humor and probably why I myself and others choose to return. Awesome people and a great local business. 5 stars from me .
Young bigger guy is a rude bloke. Always has a snide comment. Non customer service job would suit him better.
New Owners Seem Lovely
This place is terrible at customer service. The young guy huffs and puffs when you walk in and he needs to get up off his butt and stop playing games on his phone to serve you. The owners should understand that people can buy their tobacco from woolies less than 100m down the road, therefore providing a good service is paramount. Not a man who acts like a 2yo serving.
Love the service, Especially from Justin.
Young big guy has the worst attitude and is always rude
Awesome customer service! The young guy is what makes this place so good. Those complaining obviously have no sense of humour. I think he's hilarious!
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