Nelson Bay, Australia
3 Government Rd
N/A
+61 249164600
The Hotel is nice, check in was easy with convenient parking. Location is great. Room is clean. Pool is nice. Reason for 3 stars - there is no door between the bedroom and bathroom in our double room (41, 180 per night, see photos). This seems a very interesting design choice. Everyone enjoys open plan layouts, however this might be to the extreme. Hopefully you are intimately comfortable with all aspects of your roommate.
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We couldn't recommend staying any where else whilst you're in Nelson Bay. The Hotel was always kept clean and to a high standard. The reception ladies were so friendly and welcoming, and knowledgeable. The hotel is also connected to the best cafe in Nelson Bay, and they allow you to order room service from them - which always arrived so quickly and the food is delicious. We had a great view of the bay, and then fronted onto the pool. The rooms are quiet at night, with great aircon and the beds are super comfy. The rooms have great amenities and room service was efficient and it felt so nice coming back into a clean room with fresh towels and sheets. Highly recommend this place for the price. If you are looking for somewhere to stay, look no further!
Stayed here recently because of the reviews and it was disappointing. Rooms weren't that nice. I expected more based on the reviews here. Some things to consider: - There is no 24/7 reception staff, and whilst very polite and friendly, they are very understaffed. - The walls are also really thin, so if you have noisy neighbours, you aren't getting any sleep, and you have no one to contact because there is no staff at night. - It is very convenient to town centre though!
I thought staff rude when we first arrived early. Didn't give us time to explain ourselves. Told us to turn the car off, that people were sleeping and there is a room right there. Room small, not enough room around toilet. Too close to wall and shower wall.
Had a bit of mix up in the original booking but the hotel looked after us really well. Great location where you can walk to everything, Heated Pool & bbq area, Clean Room, and great staff. The only negative was the gym room was tiny, had basic equipment and the bike was broken, but that was a minor issue. The Little Nel was great for breakfast. Had a great 2 nights and will definitely be back.
Excellent position and ample parking. My room was spotlessly clean, and well stocked with lovely toiletries, teas, coffee, etc. Wonderful staff. A great place to stay - handy to Nelson Bay Marina and shops. Will definitely stay here again.
Just returned from a four day stay and everything about it was great. Starting from the friendly check in process through to the clean recently renovated rooms. We stayed in the one bedroom apartment which was perfect for our small family. The pool was great for splashing around with the kids. The location was great. Walking distance to the marina and the little nel cafe which is part of the hotel served some of the best breakfasts I have had. We will definitely be back.
Great location and the rooms are beautiful. Extremely clean and comfortable. Will definitely stay again.
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