Nelson Bay, Australia
31 Stockton St
N/A
+61 249842400
Staff were lovely to deal with from booking to collection of keys. House at shoal Bay was spacious and clean. Wifi facilities would have been an added bonus. Great location central to many beaches
like
I was applying. Very nice young man showed me Through. Just need bit more understanding in our local area of locals. We still are people who live in the community..
We been charged 300 cleaning fee and they took 500 bound over some dishes and silly things that we left there. When i told them why did you take the 500 she told me that because the house was not clean I told her but we only left some dishes and you charged me 300 cleaning for what she was talking to me in a disrespectful way Very unprofessional . Never again
Off the bat the agents were incredibly rude and condescending when we were picking up the keys for the place. They made us feel like we were criminals and untrustworthy. Despite paying a 164 cleaning fee we were told we were charged a bond for extra cleaning. When we followed this up the next day they said they would get back to us. We called multiple times, were ignored, never sent photos of damages or invoices as they said they would, and charged without any contact. Wouldn't recommend LJ to anyone they made the stay incredibly stressful and costly. Very unprofessional.
Hi I rented two accommodations over the last month and have had issues both times,Payment was taken 4 weeks early then stated and never responded to any Emails regarding that issue,500 deposit taken from bank account but was untraceable and returned to my account over a week later,Hang up when conversations were unfinished, Not return phone calls in regards to accommodation fit out, BUT I did have one conversation with one lady that was very polite to talk to Regards David
Didn't bother responding to email enquiries
We had booked into 1 Donald St for a holiday. It was foul, dirty, smelly, bad beds, no A/C and in need of work. LJ quickly found us a much better place at no cost. Great service. Do NOT book into "Beautiful Portside Nelson Bay"!!! It is anything but beautiful.
Excellent service
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