Nelson Bay, Australia
10 Coventry Pl
N/A
+61 448669938
Firstly, I was happy to forget about my experience and it and put it down to a bad one, however I got a text message today asking me to please give them a 5 star review and they followed it with a hyperlink. Sorry, I can’t give 5 stars but happy to give the review based on my experience so here goes.. I called for a simple quote over the phone as our HWS had failed. I was told they wouldn’t give an over the phone quote and that so someone would need to come and have a look. After I gave my details they said there was a small 30 call out fee, wasn’t overly impressed but needed a new HWS so agreed. The guy arrived looked at it for 3 seconds to determine it had in fact failed (large split down the side obviously indicated that). Told him exactly what size and brand we wanted, he said he could do it that day and gave me a quote.. I almost fell over when he told me how much. I knew roughly how much it should have been (Under 2000), their quote came in at 2961 for the cheapest one and 3572 for the ‘dual element’. I told him I wouldn’t go ahead as it was too expensive, he said ‘ no worries, how would you like to pay the call out fee?’ Complete waste of 30. Rang a few other plumbers all of which gave me a price over the phone. I ended up getting it done the same day for just over 1600. Be weary of someone who can’t give you a rough estimate over the phone is my advice.
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I didnt think something like plumbing could be 'modernised' but this company has achieved just that. The systems they have in place made every step easy and clear. I was referred to The Plumbing Life Saver by a friend and I will happily refer them to others too. My wife was also very impressed by the way they cleaned up before leaving! Thanks again guys!
Most professional plumbing company I have come across. Most importantly, they arrived when they said they would and even sent me a text when they were on their way! Definitely my new go-to plumbers!
Poor form, My 84 year old mother had an assessment done and was recommended to change the tap in her house. She asked a plumber she saw if he could have a look at the job, well an employee from this company not from the original plumbers company. Anyway the guy that turned up made her feel intimidated and told her it was going to cost more money if she didn't go ahead with the job that day and cash would be needed to pay that day, so she felt she needed to rush under duress to the bank and withdraw cash for payment. The job was done well 2 vanity sets 1 shower set taps only 1 bath set and a laundry set. 3 hours labour . 2509.91 I sent photos to the owner of Accredited plumbing south coast and he was shocked. So at the end of the day The plumbing life saver added an extra 1000 to my mothers job fully taking advantage of her. VERY POOR FORM GUYS.
About as genuine as his gimmicky fridge magnets. Red Flag - Doesn’t supply his real name or address on quote – just Plumbing lifesaver and a P.O. Box. Made dodgy mistakes on the original quote that he blamed his wife for. Took 200 more off our the Credit card than was on that dodgy quote Broken pipes, leaks and blocked drains can make you a little desperate. That desperation is what this bloke preys on- gets in quick and rips you off big time before you realise what he’s done. My wife was in that situation with a leaking hot water system. This plumbing shyster took over 2700 off my wife’s credit card for a two hour install of a hot water system that retails for around 1000. Local Port Stephens plumbers I have spoken to have advised the same install should cost 1500 -1700. There are plenty of genuine local plumbers who will do a good job at a reasonable price…use one of them. Not The Plumbing Shyster. Rip Off- AVOID. MaDDog
First quote before they even would even check my gas alarm (gas had been turned off for over a week as I was on power)Was 269.....I told the 2 guys that I needed a new gas alarm as it had past its use by date.. But no they had to use their "sniffer machine"......after 15 mins they agreed it was in need of a new alarm, which they didn,t have and they wouldn't undo the 2 wires that would stop the constant beeping noise, in case I was gassed overnight....remember the gas had been turned off for over a week.I rang Avida in Newcastle and they told me how to undo them to stop the beeping and they replaced next day for 160.. Just a total RIP off from these plumbing guys...after I asked I was given 50 advertised reduction, but I had to ask for it..total cost 210 for nothing...will never recommend or use again..total rip off..another case of solo woman traveller being taken advantage of..
Simply outstanding!!!! WOW!!!!!! There are not enough exclamation marks to indicate how awesome James at the Plumbing Lifesaver is! I live in WA but am managing a property in Anna Bay. I Googled plumbers in the Nelson Bay area and called James to see if he could fix some taps. He was so friendly and responsive and nothing was too much trouble. He was about to drive past the property so went in, assessed the problem, had the necessary parts in his truck and fixed it on the spot! Less than 45 mins from when I first called him, the job was done (at a great price) and I’d paid the invoice via smart phone! I’m still blown away by this incredible service! I wish we had The Plumbing Lifesaver here in WA!! The story of your legendary service is currently doing the rounds of my town in WA! Well done!!!
After a long drive from Brisbane, we arrived at Nelson Bay on a Sunday evening. Turned the water on at the meter and the tap sheared. James very quickly responded to our emergency on that Sunday evening with a job well done in an efficient way. Thanks James.
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