Nepean, Canada
15 Cleopatra Dr
N/A
+16132263843
Came to Brian's to replace the crack glass on my stove door. A new glass would be 80 dollars. At Brian's to get a used glass or door off a stove that didn't work would cost 200 to 300 at Brian's. So instead of a little bit of business from me it's a case of no business from me, wouldn't recommend this place as he has no business class, like trying to support local here is not the case.
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Honest,straight shooter,reminds me of days gone by when the retailer actually cared about their customer. I would never deal with any one else.
I bought a washer a few months back and I was nervous buying used. I had a problem with the washer almost immediately and they sent some one out, still had a problem called again. They ended up just bringing a different washer. The customer service was amazing
Excellent service by Denis keep u the good work happy holidays
Before contacting Bryan's Used Appliances, I and an electrical repair shop had been looking for a hinge for my stove door for over a month and half; it had broken during a repair call. The stove was about 11 years old and no matter where we both tried to find it, the part was nowhere to be found as the manufacturer had stopped making it, at least a year before. I ordered it online 3 times only to be told that even though they showed the part was in stock, they could not get it. My orders were cancelled shortly after. In desperation, I \Googled\ used appliances shops in my area in the event one of them might be able to help either with the part or even the full door would have been welcome. To my surprise, when I phoned they said they likely had the piece I needed and, if not, they could probably fix my broken one. My partner & I made the trip to this location and spoke with Denis who was most helpful, polite and professional. He said yes he had the part and if we could leave the oven door with him, he could fix it in about one hour. We promptly went to do errands in that neighbourhood and returned an hour later. Lo & behold, he had already fixed it and showed us how it went back on the oven. This was such a relief as we had thought that we might have to spend up to 2k to get a new stove. We did not wish to do this as the current gas range & oven were working perfectly, except that we couldn't use the oven because of the broken hinge. This is a great place to search out used parts for appliances as they also recycle parts from used appliances which are no longer fixable. They also offer great advice relating to your appliance in general. Thank you, thank you, thank you. Gee
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