Nepean, Canada
1886 Merivale Rd #200
N/A
+1 6132259991
OGC should have been an integral part of our project but due to the lack of reliability and consistency to maintain efficiency and productivity, there was no value-add to contracting OGC business to ensure the project was completed successfully and according to schedule. The following are key elements to our statement above: 1) Project Management – lack of a highly skilled project manager assigned to this project resulting in: a. poor attention to details for each milestone b. lack of site presence to manage progress and oversee work details/instructions c. lack of understanding of the original SoW d. not adhering to proper building code e. lack of controlling time management / project risk f. lack of activity and resource planning g. lack of managing necessary project documentation 2) Communication – Due to the lack of communication, being the customer, we had to micro-manage and fulfill project management duties which was OGC’s obligation as per the SoW. 3) Skilled resources (incl. subcontractors) – OGC unable to secure skilled resources being internal/external to fulfill project and meet deliverables (i.e. siding contractors) 4) Schedule commitments – project delays and follow-through with initial timelines. Continuous delays from anticipated close date being end of August to actual close date beginning of December 5) Understanding of SoW and customer requirements – resulted in multiple CO’s 6) Supply Chain – inability to secure material As an update to my earlier post: We had hired OGC in 2020 to turn a carport into a garage. Although the project started when the pandemic first came to Canada, we had some challenges that we thought could be avoided. These challenges have been addressed by upper management and we are satisfied with the final out come. Thank you OGC for \Making It Right\!
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It has been 8 months since Ottawa General Contractors finished up the work on converting our very wet, damp Cold Storage space into a very dry and usable storage space. Both the inside and outside of the Cold Storage space and along the front of our house were sealed and insulated. It made an incredible difference in our basement. Warm and dry! The deck that was built on top of the sealed and insulated old exterior concrete stairs on the front of our house is beautiful. From beginning to end OGC was professional, courteous, and kept us in the loop as the project proceeded. It was a pleasure having OGC handle this 'Little Big Project' from start to finish.
The actual work that OGC did on my interior renovation was good and the finished product looks very nice overall, working with them was a good experience. I understand that renovations sometimes take longer than expected and our house is quite large but the end date we were told was the end of April
We had a great experience building our home addition with OGC. The design and construction planning part of the project was well organised. Construction started great and it seemed like the structure was constructed really fast. Towards the end it felt like things slowed down by a bit, but I am told that the high detail to the finishing touch requires patience. All in all I'm so very pleased with all that was done. Without hesitation I will continue to recommend these guys!
We are a trade partner that believes in putting the Customer first and ensuring the job is done right and done right the first time. We have found that O.G.C and Michael Kline in particular have the same core values as we do. We look forward to being the first ones on site with Michael Kline at the lead ongoing and in the future
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