Nepean, Canada
2185 Robertson Rd
N/A
+16133803343
I had heard of the good reputation of the Tony Graham Group and was not disappointed when I travelled from Kingston to view their inventory. I found the prices fair and they made a straight forward deal when I decided to purchase a Lexus for a surprise gift for my wife. I felt they respected my time and appreciated I had travelled from out of town. I found the upper management quite easy and professional to deal with in order to satisfy their customers should any reasonable problem arise. The dealership was clean, modern and classy. Everyone I met was friendly. From the moment I opened the door and was greeted by the reception I felt like a valued customer. The customer lounge was well stocked with a nice variety of hot beverages which I appreciated. I would recommend the Tony Graham Group to friends and family and I would buy there or any of their partner dealers again. Scott R Miller, Kingston ON. 2013 Lexus RX350
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I recently bought a used Toyota Avalon from Tony Graham AutoEdge and I am quite happy with the service and the vehicle. I noticed few small things on the car, but I think it was a fair price for the car. Overall it was a very good buying experience. Thanks Wesley!
Bought a car last Tuesday and i couldn't be happier, Wesley was a great salesman and an even better person. He made sure everything went accordingly and smooth. highly recommend this place if you're looking for a used vehicle, they also do trade ins. cheers
Awful!! (Can’t send my comment without putting at least one star) Waiting almost 3 weeks a car before getting it to be told that someone else put a deposit on it... that’s what we called a fantastic customer experience... At least tell me that I have to put a deposit if I want to keep it but don’t send me many text messages to tell me that I have the priority on it if it’s not the case (I have all the text messages). After sending an email to the « boss » to share your frustration you get a call from him and he try to teach you how life works in an aggressive and condescending tone instead of understanding and acknowledging that they did wrong. First and last time there!!!
I just bought a use but like new red civic type R from them about 2 months ago and i have to say that this car is a real beast and a beautiful looking car. I first speak with Rebecca, one of the sealer there and a really nice person. I just wish she would have been there when i went to buy the car. For the info, i'm from Quebec, so i spoke to Rebecca from the phone and by texto. When i arrived to Tony Graham with my dad, Nasir welcomed us and bring us to the car, but while we were inspecting he went do business with a other customer and it's Brandon Smith the financial services specialist who took us in charge and OMG what a wonderful human being this guy is ! So I bought the car as you can tell by the picture. I don't have much to say about the sellers, but there's something to say about the car. At first, when i was inspecting the car with my dad, when saw some kind of dirt on the wheels, but we just thought the car wasn't well wash... it was not the case. I tried to wash those wheels many time and it wouldn't disappear. I went to Honda and the told me it was stoneships and that the only way to get rid of those was to repaint the wheels...So for an over 40k and almost new vehicule, do i seem to want to repaint my car's wheel ? Also, when i'm looking to the paint on a sunny day, i can see a lot of swirls on my paint. Believe me, the car is great and Tony Graham autoedge was a great experience, but the car esthetic was not on point for a 2018 modal and 9000 kilo. I would of like if they could have fix this before. So for the price, the wheels and the paint, i give a 3,5. Tank you for reading me and sorry if my English is not the best, i speak French.
Thanks Rebecca, hands down above an beyond service I appreciated your time an effort very comfortable atmosphere to be in.
I would not recommend going here for the ‘cheap’ oil change they’re promoting. The oil that they use is cheap and will ruin your car. It will make your car run different like it is not normal. You get what you paid for!
I only had an oil change done, But WOW what an easy process. I dropped my car off for the appointment and in less than 30 min I was back in my car and on the road. Fast and efficient car care and they had the best price in Ottawa!!!
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