Nerang, Australia
62 Lawrence Dr
N/A
+61 755783433
My mother lives in the village and has done for 15 years and loves it! Great services especially the private bus service that takes the residents shopping! Lots of other services and very friendly staff
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For anyone not aware this aged care facility was privately run and suffered shut down due to argulments between contractors of the staff and contractors of supplies. Privately owned aged care facilities should al be back to PUBLICally run so there is no chance of this happening again in the future. Patients were taken by ambulance to the local hospitals and patients records had been destroyed so very rumatic for all involved.
Over the last couple of years both my parents were residents of the nursing home and we found the service to be first class. My father was also a resident of the retirement village for 5 years and he often spoke about how the gardens etc were always well maintained and how if there was a maintenance issue it was addressed without delay. I would have no hesitation in recommending either facility.
Earle Haven is a wonderful village to live in. My mother was in the nursing home when run by the owner of the village and the staff and conditions were first class. The food was cooked on site and very nutritious. My father lived in a unit and loved it. Everything you need is here including the amazing Doctor Hamza and nurse Glenda. I can't speak highly enough about this place and I pray everything gets resolved quickly for the staff, residents and their families.
This is just my personal taste. I know lots of people love this place. For a visitor it is possibly less lovable. We couldn't find parking and had to park on the street which was difficult with a mobility problem to walk far. Units and parking seemed very crammed in to a small area. Getting around would require a map until you are used to it. Decor and styling appeared a bit dated and cluttered but no doubt very suitable and comfortable for residents.
Great facilities and cost effective independent living units. Gardens beautifully kept and doctor, hairdresser, cafe a dining room as well as auditorium (lovely concerts), bowling green and clubhouse some of the many wonderful facilities.
Never, ever believe the glowing references a company gives itself or pays to get. Always look at the aged care facilities yourself and even if the interiors are better, remember it is the care that is the most important, so look for good staffing levels and ask them to put it writing at first. Then see if they will put it in the contract later. Look to see if the place looks disorganised in the nurses station (if you can see it) and listen to how the residents are being treated. I suspect there would be some way of checking the companies finances and look on the accreditation site for any black marks. Wish I didn't have to put any stars up at all. With this situation at Elder Haven too, I don't know why the Minister for Health is blaming staff for taking the medications and medical records. He may be defaming staff which is not fair at all and he could have a class action taken against him possibly (not 100% sure of that though). I suspect the company has not been using the residents money to pay for their medications. As for medical records being taken did management possibly take these to make staff look bad? Some criminal charges should be laid to ensure this is a real deterrent in a timely manner and push it through the courts as a warning to other operators, that treat the eldery poorly.
I have a number of friends who live here at the retirement village the residences are excellent the grounds are kept looking superb and the facilities are great including a heated pool and a lovely coffee shop
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