Nerang, Australia
7027 Southport Nerang Rd
N/A
+61755780000
Great gym. RPM class instructor was awesome! Motivating and attentive. Loved it.
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Love the coffee next door @kooco
The tricep assisted machine has been out of order for more than a month. There was no access to water in the second floor for over a week. The water fountain on second floor wasn’t even screwed in properly. Only 1 mat available in the lower level. Cleaners not wearing masks when it’s mandatory (after hours). Half the staff price match and half don’t. Seems like it’s not allowed to be done unless they make up an excuse saying customer wanted to cancel. Really big spider dropped from the ceiling on second floor, maybe pest control is overdue?
We called nerang goodlife during the week to book child minding for Saturday (today) 10am but when we turned up the receptionist said child minding isn't open today. We said we booked it though over the phone. Again the receptionist today said and it's not open and didn't care and didn't even apologise. Vrry unprofessional and uncaring attitude. Very inconvenient as we planned our morning with our child.
I go for the classes which is great! Lots of classes at different times. Customer service is wonderful. Can always find the equipment you're wanting 90% of the time. Was a little sad that they closed down the ladies only room but the functional room always has lots of space. I love the different rooms. Shout out to Esther's classes and the other trainers too, who are really motivating.
There is only half the equipment in use during covid (full price membership) and the PTs take up floor room in front of equipment, making hard to even access the items not in use. Classes are great, cleaning equipment well supplied. Be aware of hidden charges for things you don't even use and always pushing you to get others to join.
I attended an RPM class today as a casual member while on holidays and was so impressed with all staff and facilities. From the first phone call enquiring about a casual class to coming to the gym, all staff were so helpful and friendly. Thanks Goodlife Nerang for a great workout and making me feel so welcome.
Amazing place, varied set of equipment for people of all skill levels and differing goals. There is free water, and with some exception (yoga mats due to covid) as long as you have a towel, shoes and a water bottle everything is provided. Can't comment on prices when compared to other gyms but there is a 100 dollar joining fee to be wary of. I personally think that's too high, but take note.
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