Nerang, Australia
6 New St
N/A
+61755784611
Thank you for the care and warm welcome today. Sophia, Rae and Theresa couldn’t be more helpful or thorough with the wonderful service. Highly recommend!
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Best customer service I’ve ever received. All the staff genuinely made you feel like they were so invested and wanted to help you out. And now I’ve got a pair of glasses that have genuinely changed my life, so can’t be more thankful for the team at Rosser
Fantastic service and information. The whole team were great and couldn't have wanted a better experience. Thank you
Very clean and professional facilities. I took my husband here for an emergency eye appointment and was able to see Dr. Gerritsma very quickly. With COVID restrictions, it's clear that management has followed all protocols and maintains an environment that is both safe and yet still comfortable for patients. The location is easily accessible and the options (i.e. glasses) are great for all budgets. Will definitely go back as our regular eye doctor, which is saying something because I'm not a big fan of having someone poke at my eyes!
Until my forties I had no need of glasses. Since then, for around 15 years, I have been a customer of a variety of Optometrists on the Gold Coast ranging from the bulk type where one is more of a 'number', to high-end quality practices - around 7 in all. I also have a friend who is an ophthalmologist, so have some 'insights' most of the public do not. Dr Sophia Gerritsma of Rosser Optometrist is by far the best Optometrist I have ever seen. She is astute, conscientious and genuinely cares deeply about her patients. Warm and personable, Sophia is patient and highly professional. I wish I had been able to see her from the beginning. The practice does tests which I have never seen anywhere else apart from at an ophthalmologist (eye surgeon). Sophia is assisted by an Optical Dispenser - David Spratt - who is competent, friendly and pleasant to deal with. One of my professional hats is customer service consulting/training, and I rate Rosser Optometrist extremely highly (they are not a client). The practice has a pleasant waiting area. Free and easy parking is available outside. So; I thoroughly recommend seeing Dr Sophia Gerritsma for your eye care needs. And by the way, to borrow an advertising phrase; I definitely should not have gone to 'you know who'.
Great place highly recommended
Sophia is. Wonderful pleasant caring. And always pleased to help. No stress going to have appointments with her and staff
Excellent service and welcoming environment! Sophia is amazing and will help you find glasses to suit your face! Highly recommend!
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