Nerang, Australia
2/18 Brendan Dr
N/A
+61 404170842
ridiculously good service. Called up 6am yesterday morning as a new customer with a major issue with my Merc. Dropped it off at 7am, picked up at 4pm with issue resolved. The boys were very busy but still found time to run ecu test and find issue. Will definitely be taking my car back and spreading the word. Thanks lads
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I can write an entire book on my experience for these two incredible Englishman, father and son, Wayne & Blu Gates. When you are new in a town/city/ country, some people will take advantage of you but not this guys. They are the most humble, courteous, sincere and incredibly generous professional mechanics I've ever meet. I'll put it this way, Waynes are the only Mechanic you call 5time Saturday/Sunday afternoon for an unrelated issue, and he answers you. If you ever try and speak with Mercedes dealership Mechs, you'll understand where I'm coming from They will go above and beyond to satisfy their clients. They will offer you two choice when you're financially short. They don't treat you based on how worth is your Car but with respect. Suppose you know what is right for your car, especially if it's a Mercedes. Don't hesitate; this is the place. I've been 99.99% satisfied with their service.
I am a Advanced qualified diesel engineer who will not service my own vehicles and as a Family that own three late model Mercedes, we are particular about the upkeep of our vehicles and log book recommended service intervals . OIL changes and service are cheap insurance in maintaining reliability. I was recently introduced to Wayne and prior, I would always take my vehicles to the Mercedes franchised service centers. My recent experience was where I was impressed with the honesty, no hidden add on charges and a post service delivery condition which was ahead of my expectation in its presentation. It had been fully protection covered as I had needed to leave overnight. My greater delight was the cost. This business is professional and with ability to talk directly with the man doing the job. That is how I run my own business and it was built on the same customer personal relationship. Thank you Wayne, your service excelled.
If you're lucky enough to own a merc, and you care for your merc. Then you simply must, at some stage in its life; let these guys check it out. We are privileged to have such a high standard on the coast.
My Dad has been going to Wayne for over two years. He is a very fussy car owner and during this time he has been impressed with the service that Wayne and Blue have given. They have maintained his car in absolutely great condition. He is impressed with their attention to detail and knowledge of the Mercedes Benz marque. I think he even goes sometimes just to have a look at some of the great Mercedes that they maintain and repair.
Wayne was recommended to me, thank god. The best Mercedes repair experience I have had in my 31 years of Mercedes ownership. Total professional, realistic price, fabulous work and honest. A huge relief to find a great Merc guy, thanks.
Wayne always goes out of his way to provide the best service and gives me sound advice about my car, and his prices are very reasonable.
very nice shop, had my car repaired over there. Good price too.
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