New Britain, United States
1523 Stanley St Ste B
$$$
+1 8602256644
N/A
Kerbside pickupNo-contact deliveryDeliveryTakeaway
Wheelchair-accessible entrance
I have ordered from this dominos before and haven’t experienced any problems with my food being delivered. However, I just recently made an order and the delivery driver had made me feel incredibly uncomfortable. It is suppose to be a no contact delivery and usually is. However, he first calls and as I picked up and say hello, he hangs up. I then go outside and the food wasn’t on the porch so I went back inside. He then proceeds to my porch and stands there for several minutes then walks back to his car. I had waited a few minutes for him to pull off but he hadn’t so I had figured he left the food. I go back outside and the food still isn’t dropped off, at this point I’m just standing there frustrated, he then walks up and has me sign a paper ( which I haven’t done since before the pandemic) I had asked him isn’t this suppose to be a contactless delivery? He had completely ignored my question. The whole situation was just very uncomfortable.
like
Late night pizza no problem. Yes i love Pasta too and this place is the good one to have both
Pretty similar to other Dominos locations scattered throughout the East Coast but much cleaner. Floors and front counter are always sparkling clean and the staff there are always friendly. The pizza isn’t the greatest but it does serve its purpose of being cheap and consistent.
Very rude customer service. we called because we accidently made our order for pick up instead of delivery. We told the guy it was an accident on our part and instead of trying to help us, he quickly got an attitude and told " its your fault for ordering online". Then gave us a bigger problem because we didn't want our food that was already made to sit for another 45 minutes. I am a frequent customer of dominoes but after such rude customer service I will no longer order from here again.
I have ordered from this location more times than I can count both for carry out and delivery. They are fast reliable and both their delivery and store staff are friendly. The one time I can say I had any issues with them was once,for a carry out order. After I did my order online and picked it up, I came back home to find that I was given someone else's order( I usually check food orders but didn't think to this day because I was in a rush), it was too much to drive back at the time but I did call them back about it. They not only replaced the order to what I had originally placed(free of charge) but they also delivered it in a fast and timely manner with no delivery fees. Overall this location gets food done right, never over or undercooked. Other than that one time, I always receive my order quickly, correctly and hot with all the dips and sides I placed the order for.
I ordered specialty hot wings because they are my favorite. And of course after I eat three pieces there’s a dam black hair on my wings looks like arm hair and is black it isn’t mine cause my hair is not black. Disgusting had to throw the whole thing out. Of course it was delivery so I can’t do much but call. Lost one customer never again will I order anything here!!!!!
There so rude the food tastes like any other restaurant. If it is at all possible avoid this restaurant there customer service needs allot of work.
The Pizza is usually ok, no issues there. No problems with the delivery as well. Unfortunately they are failing in the details category. Let me explain. Almost every time I order from this place they end up leaving out dipping sauces or send me the wrong dipping sauces and on several occasions the soda is delivered warn. These are all minor annoyances but they can ruin your dinner. These are items that im paying for, they are not free. When you order from this place, please make sure you check the order before your delivery driver leaves. I mean physically opening the boxes and looking inside for the items that you are paying for. Stay safe everyone.
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