New Farm, Australia
900 Brunswick St
N/A
+61 732542300
Glenn, the owner of the company is wonderful to deal with.
like
All Urban Rentals (now called Glen Gracie Real Estate) are easily the most unprofessional Agency I've had to deal with. Poor quality property management. Maintenance and repairs left for way too long, show up at rentals unannounced, no professionalism when it comes to dealing with tenants. I would have to say the worst real estate agency in Brisbane - in my opinion. Why can't I choose 0 stars!!
We have had the best experience with All Urban as our agency. We highly recommend them - excellent communication, always extremely helpful, kind & professional. As renters, we have never trusted an agency more than All Urban. Thank you again Dianne & Tracy for your support and exceptional service.
Never had any issues regarding bond till I met All urban. Since we leave the unit, staff didnot respond any queries we were asking for. We ( me and my friends) did professional bond cleaning and everything whatever was asked to do but at the end we didnot get full payment of our bond. We got our bond payment back after 2 months of leaving the house. I sent so many emails and my friends called the property manager time and again but she was not helping us. I didnot get any reply of my emails as I was in overseas so I tried my best to communicate through emails but she didnot reply anything. She could only sent us the last email about the deduction of our bond which was for cleaning and rent payment. We have already paid our rent and I swear to god unit was left so cleaned but at the end we didnot get full payment of our bond. So what I would like to suggest to other people is if you are immigrants please do not go for all urban. They will not help you at all. We felt that she is biased. Please treat everyone equally. Thank you
I've had a great time renting with All Urban. It's the same team of friendly staff who take care of you. They've always answered my email requests for maintenence, efficiently manage lease renewal and changes, have good relationships with their tradies, and do quarterly routine inspections. It's nice to be able to put faces to names and know that you're being looked after.
Absolutely amazing !
As far as real estates go this one is very pleasant and helpful every time I've spoken to them.
Helped me a lot!
Deli
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