New Farm, Australia
2/584 Brunswick St
N/A
+61732540443
We recently purchased a couple of new bikes from Trek New Farm and were blown away by the awesome customer service. We originally had the bikes on order from a Trek store interstate and Stephen at Trek New Farm went out of his way to help us get bikes to us. I feel like he went above and beyond to help us out. In store to collect and he provided us with excellent customer service again. I would highly recommend anyone looking for a Trek bike in Brisbane or SE Queensland to pay a visit to Trek New Farm.
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Such a cool store that's staffed by an awesome crew. Thanks for looking after me guys.
The service 30 out of 10! Junior employee amazing! Extremely helpful. Wonderfully hospitable staff and super friendly. So rare in many stores today. But not at Trek in Newfarm. I’m not a local but would definitely go again.
Awesome crew at Trek New Farm. Our new bikes were easy to order and arrived on time. Steve and the team go the extra mile with after sales service! Thanks guys you're the best!
Really great bike shop that sell great bikes.
Like always great service. Just pop up in store bought saddle and guy installed saddle on my bike. That's what we need sometimes.
Wonderful support and great staff. I was not happy with the first bike, so they got me another bike.. super happy with this second bike. Nothing was wrong with the first bike, just was not my style- but they just wanted to make me happy. Highly recommend
Thanks to Stephen and the team for their outstanding customer service when we bought new bikes for our kids earlier this year. We can't speak highly enough of Stephen's customer service, communication, knowledge and personality. The only downside is we have moved to Adelaide, so we won't get to shop with Stephen and his team again any time soon. Thanks again for everything and all the best!
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