New Glasgow, Canada
740 Westville Rd
N/A
+1 9027556650
Kerbside pickupIn-store pick-upIn-store shopping
Wheelchair-accessible car park
Went in for full gear for my 11 year old son who grew out of pretty much everything! Blake was so helpful and went above and beyond to help us have everything fit properly and put together correctly. Very grateful to have this young man spend 3 hours assisting us. We are now hockey ready again!
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Hi! I just wanted to say that the new Glasgow’s Cleve’s employees are the most helpful and sweet employees I have ever dealt with! More specific a young man named Alex helped me for a little over an hour, to make sure my shoes fit just right! I have never in my life met a young man so determined to help. He reminded me of my grandson :)
my son and I were looking over his Goalie gear and I noticed that the runner on one of his skates was broken. We bought these skates ate the end of last season he wore them in total of 6 times twice ate end of Goalie camp last year and a 4 day camp this year. We took them back to Cleves and the Assistant Mananger (cant remember his name) helped us he did everything he could to make sure we walked out with new skates for this season. what a great kid!!! customer service was the best I have seen in Pictou County.
On May 22, 2018 at approximately 730 pm my husband and I went to Cleve’s store in New Glasgow. We wanted to buy sneakers for our trip next week. We walked in and the employees grunted hi! My husband and I proceeded to the sneakers. We each tried on numerous pairs. Found the one we each liked. Then the sales rep named Ryan came down to see if we needed a size!!!!!!! I was so mad by this time. Absolutely no assistance our entire time in the store til we found our own sneakers of choice. My husband said you can find the other one he wanted to the pair. He did go grab a box. Throw the other sneaker my husband was trying on into the box and proceeded to the counter so we could pay for our purchase. Well to make matters worse, my husband went to take his new sneakers out of the box a couple of days after we bought them and guess what.... they were both for the left foot!!!! Was he pissed off, oh dear under statement indeed. We feel you have the right to be informed of your employee that truly is an embarrassment to your store and sales. My husband asked me to take the two left sneakers back to get the correct sneaker. I was so angry with the service I had to say no as I knew if the gent was working again today I would not be so nice. My husband took them back with not a problem getting the correct pair but the sales person said after my husband told them the problem... let me guess, Ryan waited on you. I guess that says a lot . I hope this issue is addressed as not to have further issues with your other patrons. Thank you for listening Felicia Kindervater
A fee for a mask? Covid tax!!!
Bad customer service and discrimination.
Service can be, at times, non-exiatant with staff on their phones or oblivious to the fact that there are customers present. Most sales on shoes are essentially what they cannot get rid of (E.G. 2-5 year old shoes). The only redeeming factor of this business is their ability to order bulk team supplies and equipment at lower than expected market prices.
Really nice sports store! Wide range of stock especially hockey and sports wear!
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