New Glasgow, Canada
120 N Foord St
N/A
+19027555107
Great service at New Glasgow location but the rental price for one day turned out charging me for 4 days. Will not refund 2 days. Was told "No" to refund. NOW ITS BEEN 5 MONTHS AND I'AM STILL BEING TOLD NO TO REFUND. VERY EXPENSIVE TRUCK FOR 1 DAY.
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Very convenient excellent service and super low prices. I was impressed by the friendly service, too. I will use this company again, preferentially.
Terrible customer service. I stated clearly, with 2 staff members on hand, that I NEEDED a truck rental. I was assured that a truck would be waiting for me on the day I NEEDED it. I called the day before to confirm everything, left a message and did not receive a call back. When I arrived, after driving over an hour from my home, no truck! They told me that they had no record of me asking for a truck and were completely unsympathetic to my situation. They did make a few phone calls to see if any trucks were available in the area, to no avail. I strongly feel they didn't value me as a customer and they showed absolutely no concern for the time and money they have cost me as a result of their mistake.
Staff try their best ,however a lack of vechiles is a real possibility for sure
My sister made a reservation and you didn't even have a car for her. No offer to try and find one from another location. Poor customer experience!
Had quite a wait service was good
Deli
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