New Haven, United States
155 Temple St
$$$
+1 2037726664
N/A
A nice hotel in the heart of Downtown New Haven. More amenities and better security then other hotels nearby. valet parking with in and out privileges is only 5 more then park it yourself. Room service is good quality. The service is impeccable. Bed is comfortable, climate control works, room is spacious when compared to other Urban centers
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Wonderful hotel, excellent service, amazing staff! Truly one of the most accommodating hotels I've ever been to. Always greeted with a warm smile and a cheerful hello. Truly enjoyed my time while staying there!
Great hotel, great service, great room, everything was spotless clean, amazing shower (a big deal for me) and incredibly kind and professional staff
My 5 stars is for the staff! Everyone I interacted with was kind and went above and beyond to be helpful. I look forward to my next stay. Thanks for making me feel welcome!
Great customer service accommodating hospitality impeccable clean!!!! Best attraction is The Ripple Spa experience!!!!
Frustrated would’nt even start to explain it. The hotel is great but unfortunately the customer service is not. Upon arriving I was not made aware that there was preventative maintenance that had to be done the next morning. With that being said I had a note that was stuck under my door letting me know that the water would be off for five hours which means I wouldn’t be able to take a shower or use the restroom. After calling in they pretty much told me there’s nothing they could do for me although I pointed out it’s a pretty big loss of an amenity when you’re not able to use the bathroom for a big portion of your stay. There were other options that I could’ve went with that I regret not choosing.
The Omni Hotel at Yale is easy to find in Downtown New Haven just off The Green, for corporate meetings or family gatherings. Friendly staff and good food is a great combo for biz buffets! There's a Business Center, a bistro to catch a nosh & caffeine. Lemon water in the lobby. There is a hotel bar, but come on, my buddy's NEW CLUB, Johnny Mac's "VANITY" is right across the street!!! I have never seen the rooms, but EVERYTHING else in this hotel is classy, fresh & clean, so I'm sure those are too. Parking is RE-DIC-UUU-LOUS-LY STEEP, they DON'T own the garage, so ALWAYS ask about VALIDATION when you attend an event!!! I've been here upwards of 15x as a photo/videographer or seminar attendee. The Omni will take care of you &/or your guests.
The staff was friendly and warm, the food was beyond delicious and our room was something out of a dream!! I highly recommend !!
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