New Haven, United States
992 State St
N/A
+1 2035531727
Absolutely love pawtero!! A friend recommended me here and not only did my dogs coat finally look good, she was actually calm and happy. It’s so nice to finally have a place that really takes their time to make my dog comfortable and also gives her breaks in between since she gets so anxious. The staff was super nice and great with explaining the process to me since I myself was nervous because of our previous experiences at other groomers where she came back so shook up and not looking her greatest. Would 100% recommend this groomer and already booked my next appointment!
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I wish I could give more stars. It's hard to find a trustworthy place to care for your fur babies, especially as they get older. My 10 year old corgi comes out of Pawtero so soft and smelling like a million bucks. The staff here always takes such amazing care of him, I never feel bad leaving him here because I know he will be more than OK. I love the fact that they don't keep your dog all day and that they only work on your dog while he's there.. this reduces groomers anxiety and makes me feel sooooo much better. Pawtero, thank you for all that you do! Apollo loves you guys. :)
They took great care of our malamute/husky mix AND didn't charge us an arm and a leg for him to get groomed which made me able to get our doggo a yummy treat from their storefront! They were also way faster than we're used to considering the type of dog we have. We're usually used to dropping him off for 3-5hours but they finished with him in an hour and a half! They also cleaned his teeth SO WELL.
Great customer service and very professional at their work! Very pleased with their service. Just became a regular!
I brought my dog here a couple months back and they cut my dog hair down in SOME places leaving him patchy looking. The lady told me sorry and that she didn’t know he was young. Now today I tried to come back and give her a second chance but was turned down 2 hours before the appointment because I told her last time she made him patchy could she be sure not to this time. I guess that had her upset. My husband called to see what’s going on and she had a attitude with him and said she wouldn’t be best for my dog and that she won’t do it and then got petty and said “You won’t like my services.” She didn’t want to come to a understanding nor agreement at all instead she had a big attitude the whole time. I would NEVER consider going here again nor would I recommend.
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