Search Icon

The UPS Store

  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon
  • Trustfeed ratings Icon

New Hope, United States

locations.theupsstore.com
Shipping and mailing service· Business center· Mailbox rental service· Office supply store· Print shop· Freight forwarding service· Notary public· Packaging supply store· Shredding service

The UPS Store Reviews | Rating 3.8 out of 5 stars (5 reviews)

The UPS Store is located in New Hope, United States on 6542A Lower York Rd. The UPS Store is rated 3.8 out of 5 in the category shipping and mailing service in United States.

Address

6542A Lower York Rd

Phone

+1 2158623600

Service options

No delivery

Accessibility

Wheelchair-accessible entrance

Open hours

...
Write review Claim Profile
J

John Merriwether

I cannot recommend this store at all. We recently won an auction item from a nearby auction house. The auction house listed this shipper as a recommended shipper fro Jewelry. We contacted this store to get a quote and have them arrange for shipment. Never heard anything back. We then called the store, left a message. No return call. We then called next day to confirm they received the information from us to authorize the shipment. The person on the phone complained about how many items they had to ship out for the auction house and said they would confirm. Two days later and no confirmation. Called the auction house and they still have the item. We have waited a week to get this shipped...and they still haven't done anything. We have moved on to another shipper LUXE and they have done everything within 24 hours.

A

American LandandLease

I've had a mailbox at plenty of UPS stores and this store has provided the best experience. Communication is very good; strong customer service. Register flow is as efficient as it can be. Manager, John, and staff are great to work with. Highly recommended if you're considering getting a mailbox.

J

John Henrickson Weeden

Absolutely incredible hands on work from Joshua and John at the New Hope UPS – not to be expected in this day and age but they were spot on in making my problem not a problem. Kudos!

N

Nova Thomas

I cannot recommend this particular UPS store and it's wonderful management team, led by John Cousins, highly enough. John and his team offer unparalleled expertise, as well as kind and thoughtful service. They are also VERY experienced in packing and shipping fragile and valuable items (including large art pieces). At every turn, John and his team go above and beyond the call. In addition to our packing/shipping needs, we use this store for notarizations and important document mailings. \Old school\ customer care is coupled with modern and efficient expertise. Our neighborhood cherishes this store; BUT it's worth the trip from wherever you might be in Bucks County. EXCELLENT! Thank you John, Josh, and the New Hope team! Nova Thomas and Keith Buhl

S

Sammi F.

During this month and as a result of the current pandemic, I've contacted this store at least 5x (per cell phone records) to get a living will notarized. Each time, the young man who answered the phone has indicated the notary was not available. Last week, I called to find out exactly when the notary would be available. I was informed he comes in around 11: 30 a.m. Today, when I contacted the store, I was told I would need to make an appointment in order to get my document notarized. I explained to him that I hadn't been told I needed an appointment the last 5x times I called or I would have made an appointment. He said to me \there's no reason to get an attitude about it\. When I threatened to report him for his response to me, he was suddenly available to do his job. This young man needs some serious customer relations training.

Top 10 companies in Shipping and mailing service category

Close