New Malden, United Kingdom
8 Nelson Rd
N/A
+44 2089429360
Wheelchair-accessible entrance
The home is located in a lovely quiet neighbourhood. The staff at the home are kind and always go above and beyond to care for my loved one. I have found that under the new management the home is thriving with exciting ideas. 5 star service all round. Thank you to the amazing team at Brook House
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Visited the Home today. Had a very welcoming reception. The Home was very clean and smelt beautiful. The staff were very friendly and observed them interacting with the residents. The residents looked well groomed, and seemed happy as they chatted and interacted with staff.
Lovely home,really warm feeling as soon as you walk through the door.The new manager has really made the home feel like a home from home with all of the changes,she has put in place and always happy and approachable always there to listen. Keep up the good work.
My mother was at the home for end of life care and I must say everyone was so caring and compassionate. Thank you brook house
My mother recently became a resident of Brook House. I cannot praise Georgio Loizou the Regional Manager for LRH homes enough. There is no comparrison to other Care homes manager's - Georgio is the ultimate professional. He takes great pride in his work and this shows across the homes he runs. The homes are well run, maintained and clean, the staff attentive and nice and the residents well cared for and happy. Georgio has been incredibly supportive and is very caring and understanding.The head of care at the home (Anish) is extremly professional, nice and caring and offers the highest care to all his residents. Thank you all so much.
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