New Malden, United Kingdom
351 W Barnes Ln
N/A
+44 2089420311
DeliveryIn-store pick-upIn-store shopping
Helpful staff who can fulfil most description or order in extra items where needed, but the prices for non-prescription items are quite expensive
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Dishonest, Liers, Ambitious. All women are liers and do not produce prescriptions in full. they turned down for a item for a diabetes pregnant patient which was prescribed by West Barnes Surgery in Emergency, and told to come back after 3 x days, since it was urgent and we had to pressured surgery, upon a hard push by Surgery, they had to release from their hidden storage, more over upon questioning where did you find the item now ? she replied, a delivery just received. bunch of dishonest people don't deserve to be in this sophisticated area. someone must complain to the authorities and check their stock - their audit needs to be done.
You clearly ask for a specific prescription to be filled, you remind the assistant on collection what the prescription should be when you arrive only to find at home that it is NOT what you asked for. You go in to make a complaint and are fobbed off with no refund because the prescription has now been filled! I’m now down 9 with medication I didn’t ask for and don’t need. This would be bad enough but the same week the pharmacist herself sold me items which were incorrectly described and not fit for purpose as they weren’t adhesive. It would be a O stars but for one assistant who works there who is always extremely helpful. This is definitely the place to go if you want to hand over your money with little recourse.
terrible staff I will be writing a formal complaint to the gpc.
Fantastic service, had my prescription ready within the day of ordering and called to let me know it was ready. Glad this is my local. Pharmacy. Staff are very helpful.
Deli
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