New Malden, United Kingdom
Malden Way
N/A
+44 2039316565
Delivery
Wheelchair-accessible entrance
I recently bought my car from West Motor Company and I received amazing service from Joshua from start to finish, he helped me through the process, answered any questions I had and still have. I am so happy with my car and grateful for the service provided and would highly recommended these guys! The servicing team across the road are just as great, offering a fast and professional service and I am pleased I have them to look after my car in the future. Thank you guys :)
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Bought this beautiful car from Josh at West Motor Co in August 2020. We had visited multiple garage and you could smell the commission breath from every sales adviser, putting pressure to buy right now. When we visited West Motor Co it was a completely different experience and whilst very knowledgeable and helpful he was relaxed and let us make our own choices. The test drive was solo and gave us freedom to test to vehicle. The vehicle was priced attractively and Josh agreed deposit that worked for our individual situation. Josh was extremely honest it what could and couldn't be done and gave a true assessment of the vehicle. Finance was completed online the day after through Josh's recommendation that was cheaper payments that the best online found. It took under 10 minutes to be done and all confirmed. Josh was very good at communication post sale ( we were those clients who agreed a collection day and then called to ask if it could be done earlier) and he was always polite, friendly and did not over promise what they could not deliver on BUT did have the car ready early! On collection day the car was valet'd and Josh and the cleaner kept going back to inspect to ensure it was received perfect. It all went perfectly. I am not one to usually write long reviews but credit where it is due we got an amazing car for great value and received a really great service that deserves recognition. My mum has just bought a Jaguar from a competitor prior to me buying this and the reviews are so different, i only wish i had bought my car first and recomended West Motor CO. Aaron - Land Rover Discovery Sport - Purchased 14/08/2020
I have just had a great experience here dealing with Tim in the workshop, in relation to some diagnosis work required on our Discovery Sport. Following a bad experience elsewhere at an approved LR centre, I didn't feel confident that the strange noise under acceleration would be resolved quickly. However Tim and team diagnosed the problem within a day, spoke to the warranty company to cover the payment, and made the repair. The car now drives like new again. I will be coming back here for future servicing.
At a time when my first child came when the car was in for servicing the WM team, Mike et al., were phenomenal in taking the stress out of getting the car back on the road to me. No kidding it was like talking to a friend not a company. Follow-ups, understanding, the complete package.
Had some body works done on my Evoque at West Motor and the service was super. Myke my contact ensured that I was in the know at every stage and was very clear in his explanation. Great service !!!
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