New Westminster, Canada
1015 Columbia St #107
N/A
+1 6045445121
I worried for weeks about having my velvet, lined dining room drapes cleaned. But the results were perfect. The drapes hung well afterwards and were noticeably cleaner and brighter. I was very pleased!
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The owner and the relatives seem to be acting intentionally to improve Google's review. No wonder I found 5 star reviews from the owner's both sons Mr. An. It doesn't necessarily mean bad things. Maybe they're customers of this business as well. Or guess they would have felt so sorry for the bad comment about the business and decided to do so. I believe one of them will take over the business later in the future. With my best. On the other hand, I was satisfied with their service. I can communicate with them well in Korean, they're very nice and kind to me. Happy to be a neighbour of this lovely hidden gem. I have been invited to their special Saturday christian worship, and I am blessed by keep participating it. I truly experienced what the grace is. Thanks God. They promised to be more careful when doong dry cleaning and using bleach. I hope that more people will be satisfied with the services in the future. After all, cheers guys!
I found it very unprofessional that I was given receipts with no pricing on them and I was expected to come back and pay whatever they thought was fair for the repair. When asked about pricing, owners, i assume, took their time negotiating discussing what to charge me. I understand there are different kinds of material and some repairs require certain level of skill, but there was no price list even for basic dry cleaning or alterations items. When expressed my views, owners had shown a very unprofessional attitude which has no place in ethics of business. Unprofessional, pricey for no reason and very low quality of customer service.
Very nice and friendly people with a great service I also like the location of the cleaner.
Look at all the one star reviews for ruined clothes! I was dismayed to find that the one time I used this dry cleaner, *five* of the eight shirts I had brought for cleaning were ruined: it looked like they had overdone whatever process they used and colours had seeped from the fabrics into other places. I'd had all these shirts for over a year and they had been dry cleaned numerous times with no problem. They were highly treasured shirts I bought abroad that are not easily replaceable. Very annoyed with myself for not checking their ratings before using this dry cleaner.
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