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New York State Department of Taxation and Finance

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Albany, United States

tax.ny.gov
State government office

New York State Department of Taxation and Finance Reviews | Rating 1.7 out of 5 stars (5 reviews)

New York State Department of Taxation and Finance is located in Albany, United States on Harriman Campus Rd. New York State Department of Taxation and Finance is rated 1.7 out of 5 in the category state government office in United States.

Address

Harriman Campus Rd

Phone

+1 5184575181

Accessibility

Wheelchair-accessible entrance

Open hours

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E

Ellis Diaz

I think they should hire people who know how to talk to the people whom pay they salary . I spoke with someone the other day and it sound rude ,like she was doing me a favor. When the only thing I wanted was to make a question. I know this are difficult times ,but come on make an effort. We the people will give you a 5 Stars . Remember you work for us .no the other way around .thanks

M

Mind Eyes

Very helpful every time we have a question or concern.

T

The Nox Box

I attempted to make a tax profile on their site and they tell me the numbers I'm literally copying and pasting from my W2 don't match their records. New York has a habit of hiring the dumbest most unqualified people to take charge.

M

Michael Hartner

I've been calling the NYS Department of T&F for years for answers to tax questions, mostly when I fill out my tax returns or those of my relatives. I just noticed that the Department has a very low review rating. This surprises me because I have never had a bad experience that I can recall. In fact, I've been quite impressed at how helpful and understanding the representatives have been. I suspect the key may be that callers should first try to answer the question on your own by going through the instructional forms. This will get your brain primed and enable you to be as clear as possible in what you're asking.

F

Fatmata Kaikai

It is completely the worst, especially during the pandemic. No one seems to know what is going on with my state tax refund, that I should've gotten back late February. I had to wait to get letter, then from there I resend my W-2 as they requested because of my former employer mistake. So, I filed that document March 16. They had to do a 90 day investigation, from there is when I should have gotten back my tax, but seems no one cared to even send me my money. So a complaint was filed and told me to wait another 30 days. Which now has passed and still haven't gotten my refund, or word or letter or anything of why the process is taking long. Like at this point they need better training or something because this is beyond frustrating

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