Newark, United States
17 Academy St
N/A
+1 9736242090
Toilets
Wheelchair-accessible toilet
I have been a patient here for more than 6 years. I went in yesterday 3/1/21 and the girl at the counter told me I had to fill out a NEW PATIENT form. She said it was because they had changed the doctor, but the last two years I was here I have seen Dr. Murillo and that's who the doctor was yesterday. Then she asked me if my insurance changed and I said no but she then wanted a new card. What part of not changed does she not understand? Then lastly she asked how am I going to pay for the glasses?, duh, the insurance. By this time I am upset. I just took my ID and insurance cards back from her and the papers I completed and left. What type of people do they have working here and whoever hired her probably did it to help a friend or family member out but she needs training. They just lost another customer.
like
Dr. Feinstein, is truly a gifted optometrist when it comes to the health of your eyes. I have been a patient of his for 25 years my wife around 20. The staff are very helpful the Doc is amazing. I know I am funny cause I am a comedian but I never joke around with Doc. He is very serious business focused. Can you see the letters A E C F X L W T U let me change the focus. Can you see them now F Y H P B Q K I R ok let me change the focus. Can you see them now Y O U N E E D G L A S S E S. No that can't be I can see I need glasses but that's I don't wear glasses. Well you know we have contacts right. See that's the problem I am left handed. Doc test you for glaucoma, eye pressure and other test. Listen all this said is Dr. Michael Feinstein is a true professional.
They will do the exams and send you the bill later, be prepared. They billed my medical insurance instead of the vision insurance. I was instructed by my insurance to have them credit and rebill. When I called to fix had a hard time finding the \office manager\ to speak with, then I was told that they charged me for an exam and that I had to pay no matter what because the insurance wouldn't cover. I was then told that my bill was corrected then later received by mail the same bill, nothing changed. If you are planning to use I recommend asking for a price without the insurance, it might be cheaper and less trouble this way.
Dangerous! During this time of Covid19 , this office is extremely small , crowed with people and some of its patients where not wearing any mask! I don't understand how the Doctor even work with the patient one on on!!!?? Families with children in waiting room! This is Essex County one of the highest covid19 area reported. I wonder if they even sanitized ! I always loved this doctor but I (my family) have to look else! May you all be safe!
I paid 280 for contacts. It’s been over a month and I call every week asking if they have come in. Instead of staff checking on the order they just keep telling me they’re waiting for the box to come in. IT HAS BEEN OVER A MONTH. Do you think they would offer trial pairs in the mean time...no. Never again.
Deli
The best companies in the category 'Deli'