Newark, United States
830 Broadway
$$$
+1 9734853446
N/A
The lady at the desk was very helpful and gave me options and very safety concerns always wearing her mask and maintaining the line at the shop with social distance. The trucks are cleaned and kept. Great experience!Great job!
like
Great location, once we moved brought the truck to this location. Service was good. Employees where polite.
I went there to get The hitch installed on my Mercedes c300 they did a terrible job, they connected lights in the wrong places left some wires no connect to some lights, they left bare wires, they cut my bumper badly. I am very disappointed. I paid 400 in labor for a job that even those who don't know would do better.
Up to task .
The location is well kept, cleaness that you can actually see and smell. They have anything you need for moving situation, such as renting a vehicle or storage space. Plenty of parking space. Also, the storage building is quite big with plenty of space to maneuver through the facility. However, the service that the employee provides is a bit slow. Don't get me wrong, they are friendly and will help you on any assistance that you need, is just that the waiting line is a bit too slow and long. You will be in line for quite some time. Even if you call them to ask a simple question, they will have you on hold a bit too long. They have two small work desk for employees in their office but they constantly only have one person working. My solution is to always be one step ahead of them by coming in or calling at an early time, perhaps as soon as they open. Also, their online website is a bit confusing and not well built. So, to save yourself some good valuable time, come in or call early. Good Luck !
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